Burger King
Mentor, OH · Restaurant
- Address
- Burger King, 5725 Heisley Rd, Mentor, OH 44060
- Phone
- (440) 352-8890
- Website
- burgerking.com/store-locator/store/10814
- Status
- Closed · Opens 6 AM
Burger King is a restaurant located in Mentor, OH. It is one of 135 restaurants listed in Mentor. Its 2.7-star rating is slightly below the Mentor city average of 4.2 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 5725 Heisley Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Saturday | 6 AM– |
| Sunday | 6 AM– |
| Monday | 6 AM– |
| Tuesday | 6 AM– |
| Wednesday | 6 AM– |
| Thursday | 6 AM– |
| Friday | 6 AM– |
Customer Reviews
If I could give a negative star rating, I would. I’ve tried giving this location multiple chances because it’s the closest Burger King to me, but every time, I end up waiting in line an unreasonably long time—and my order is wrong. Today, my order was placed correctly, but when I received it, it was completely wrong. When I went back in to explain, the cashier told the kitchen I wanted it remade because it didn’t have extra cheese—which wasn’t even the issue. The problem was that it did have cheese, but it was literally soaked in mustard all over the bun, and it wasn’t even the double cheeseburger I paid for—it was a single. I ended up having to yell to the back myself to make it clear that I just wanted the burger I actually ordered and paid for. When I finally got it, the burger was col
This place is nasty. The floor is disgusting in the kitchen. Check out all the food on the floor! It's no wonder this place caught on fire a while back. Owner doesn't seem to care though. Probably laughing all the way to the bank.
Nuggets are horrible, been flat and old the last 5 times I’ve eaten here. The cheese on the burger wasn’t melted, the burger itself was charred on the edges as if they’re old or over cooked. Only good thing is the fries. Service is always slow, McDonald’s next door goes through 5 cars per 1 car at BK. One lady with the blonde hair busts her butt there though, not her fault. Everyone has to work together for good service not just the windows.
Should have checked out google reviews before I went here. Sat in 2 car line for 5 minutes, at the speaker for 4. Received cold fries and cold burger. Obviously low staffed. Same man took my card at 1st window, and gave me my food at 2nd window. Owners and management need to step up and get more employees.
Drive through typically takes at least 20 minutes to cycle through 5 or so cars. Only come here if you have a LOT of time to kill. Edit: NEVER pre-pay through the app... it took 45 minutes in the drive through before I finally just went inside to get my cold, mushy food. Oh and their drinks machine was empty.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.