Burger King

I expected better from a BK in a nice neighborhood like Mansfield. The only thing that came out well was the bacon burger. The play area is cool for kids, but all tables were dirty. Staff was not friendly or welcoming. Ice machine was out, drinks were flat & it was overall dirty. Check out my unmelted cheese.

The store has 3 young people working. As soon as I walked in the girl took a deep breath and said oh my god. Next I was brought part of my order that was cold and not correct. The fries were cold and hard. The burgers were so cold the cheese didn’t even melt at all. The kitchen area wasn’t even halfway clean. I had to ask for a store manager name multiple times before they would even give me a name. The girl wrote down Ivon but I’m not even sure if she just wrote a random name down or what. There was no manager on duty just a cashier another girl who kept disappearing and the guy in the kitchen. The employees have bad attitudes and this is definitely not a good look for this location. Don’t even waste your time or money

Don't waste your time at this store! The staff on the afternoon shift until closing time are incredibly rude. They yell and argue amongst themselves as if it were a market. And when you go to place an order, it's like they're bothered by the work. The woman at the front taking orders even mocks the customers. They treat customers so abruptly. If they don't want to work or serve the public, they should leave. If they're bothered by someone coming to buy something, why are they even working? The service is terrible, and they treat even the delivery drivers the same way! I don't know how managers like this can exist at this company. I really wish the owner would evaluate the type of staff they have, and if they have security cameras with audio recordings, please review them, because they're l

I feel bad writing this review because the Employees are hardworking & kind. But it’s always terrible there. It’s Management that needs an overhaul. Tonight at 6:30 they had 5 ppl working I could see in the Front/Cooking area. The girl in the front taking money & orders was the same girl filling the bags. No gloves. Touching her hair while going back to shake the Fries that eventually were made. We were 5 ppl deep in the front lobby, several ppl left because the wait was long and no one acknowledged them. The drive thru was the same 5 deep & barely moving. There was one man putting together sandwiches-he was wearing gloves. There was a Girl that appeared to be the Manager with a jacket/hat on, aimlessly wandering around, back & forth to the open trash can. She made a few sandwiches with n

Today I witnessed a scene at this location that truly upset me. The store manager’s behavior toward one of the employees — a teenage girl — was, instead of being respectful and professional, very humiliating and harsh. At the same time, I would like to point out that Wendy’s service and attitude were extremely polite and excellent. Despite the situation, she remained professional, respectful, and handled customers very well. No one — especially a young employee who may be new to the workplace — should be treated with such disrespect in front of others. Having authority is not a reason to be disrespectful. Respect is the foundation of any healthy work environment. When a manager speaks to an employee in front of customers with a loud voice and a harsh tone, it not only undermines that p