Burger King

Manager 02/18/26 Order 85 02:25 pm. Drive Thru. Incorrect order taking, Jalapeno poppers instead of spicy crispy wraps as ordered. Revised order as a result with no apology. No mention of difference in price of Signature Lemonade with $1.50 with King Jr Meal 6 piece and forgot spoon. Had to get out vehicle to go to drive through window once pulled up for initially inaccurate order to get spoon. Manager went to car, saw me. Said sweety turned around went inside when I said to him I was getting spoon. Added more time to my commute to my childs school. Handed off order as I was less than a feet away and on way back inside to retrieve pulled up order. I told him I was getting spoon and it made more sense to get it right here than expect him to go back inside and get it and have a good day. He

The two senior managers on the morning shift consistently stand in the background whispering and watching me at the window, which makes the experience uncomfortable for no clear reason. When I asked for extra syrup, the cashier had to check with a manager and returned with exactly one butter and one syrup—despite me asking for extra. What’s ironic is that I could clearly see a completely full container of butter and syrup at the window. Apparently, the syrup is being guarded like it’s a limited-edition item. Customers shouldn’t feel awkward over something as small as syrup and butter. If supplies are that restricted, it should be communicated—otherwise, this just comes off as poor service. The food already isn’t great enough to justify the attitude. Service definitely needs improvement.

Came around 1pm and received Great customer service! Food came out quick! Dine in area neat and clean.

"Double cheeseburger" was 1 cheeseburger patty and 1 hamburger patty. That is not a double cheeseburger. Bun was old and dry and crumbly. Fries had no flavor and were covered in flakes of burnt material, likely from old oil. Really glad I was only passing through, my BK at home is 10x better than this.

IM FROM BULLCITY DIS IS A GREAT PLACE TO EAT : FOOD DELICIOUS AND FRESH: AND TREAT CUSTOMERS AWESOME