Burger King
Louisville, KY · Fast food restaurant
- Address
- Burger King, 9512 Preston Hwy, Louisville, KY 40229
- Phone
- (502) 450-6064
- Website
- burgerking.com/store-locator/store/22793
- Status
- Open · Closes 12 AM
Burger King is a restaurant located in Louisville, KY. It is one of 1,645 restaurants listed in Louisville. Its 3.3-star rating is slightly below the Louisville city average of 4.2 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 9512 Preston Highway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Saturday | 6 AM– |
| Sunday | 7 AM– |
| Monday | 6 AM– |
| Tuesday | 6 AM– |
| Wednesday | 6 AM– |
| Thursday | 6 AM– |
| Friday | 6 AM– |
Customer Reviews
I’m not in a rush but it’s crazy that I’ve sat in this drive thru for dang near 15 minutes but who keeps track of time. At this point it’s comical and I’m ready to hear the excuse when I get up to the window if I even mention anything. Nobody in the lobby and the drive thru isn’t busy what so ever. This is such fast food (joking). Nobody in front of me has received multiple bags of food it’s all been small bags… Just got close to the window it’s been 20 minutes now.
I ordered a chicken wrap, I guess, but it was nothing like a chicken wrap. First of all, it was ugly. It came open in the bag and they didn't even include a napkin. Burger King, do better.
I arrived at this store at 10:30 AM with a DoorDash order placed by a customer online. It was supposed to be ready or in preparation. Instead, a Black person with multicolored braids yelled at me, saying there was no lunch, that it wasn't lunchtime yet, that breakfast was already over, and that they would make the order. They yelled and gestured aggressively; I honestly don't know if it was a man or a woman, but they looked like a man based on their gestures and rude way of speaking. Other customers arrived, and they were served their orders and ate in the store. I had to call DoorDash support to resolve everything, and they ended up canceling the order. I absolutely do not recommend going to this place. They are rude, disrespectful, and xenophobic. I am Latina, and they hated me from the
Curtis, checked me out today around 5:19 PM Saturday, December 20! He was extremely helpful and polite! While I was waiting in line right as I got to the desk, some lady walked around me and got straight in front of me and he expertly navigated the situation without causing any conflict and I was able to receive my food in the order I arrived! This man definitely deserve some recognition and raise! Keep up the great work!
Let's just say I came early waited and drive through for nearly 30 minutes nobody answered drive-thru or anything to take my order so I went back around got and drive through again and waited an additional 15 to 20 minutes before someone took my order only to get the wrong order and when I gave it back to them after I had looked in the bag and stuck my hands in the bag they gave that bag to the customer it belong to after I had dug in it they should have given that customer a whole new bag of food not the one that I gave back and dug in. The staff here are completely rude. I had to get my meal replaced a couple different times at this restaurant and continue having issue so I will not be going here again.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.