Burger King

I’m not one to write reviews but today was an extremely frustrating experience at burger king. Me and my boyfriend mobile ordered 3 items and it took 30 minutes to get our food. He waited inside and when he asked what was taking so long there was no proper response. yet I was seeing cars leaving the line quickly. not related to this night but customer service is always horrible. I worked at starbucks for 2 years and we are trained on customer connections and good service, burger king must not do that same. always very rude staff.

Food blows. Service at drive thru late night (after midnight) is top notch, albeit it can be slow on occasion. Unfortunately, the food seems to always taste old, stale, overcooked to the point of the nuggets being hard as a rock. My most recent order was almost entirely inedible. If I had realized that it was that horrible I would have requested a refund, but I was almost home when I realized the state of the food, and being that late I didn't want to drive clear back to town.... I highly recommend checking the order prior to driving away to avoid that happening.

Service was good young lady at the front was super helpful and friendly. Although food was mediocre at best, I got a whopper, it tasted as if it were pre-cooked, frozen and heated up to order. No flavor, just sadness on a bun.

Burger King Hermiston OR. Definitely on the better side of the fast food options. Just a quick lunch, but I was surprised. The closest burger to the photos you see on the menu, so I thought I would share my pic. I will admit this is not always the case. But it was a very good burger.

Went to use a coupon at the drive through window and was told I had to tell them before I made the order. That young girl was sweet but wasn’t sure what to do so she got her manager, an older Hispanic lady. My thought was that you could just cancel and redo the order with the coupon. Easy right? Apparently not, because she kept telling me I had to pay the full price and we are tight on money right now so I told her no thank you. She was extremely rude and degrading. I still have money on my gift card but don’t think it is worth going back to the Hermiston Burger King.