Burger King

We had been driving all day and we wanted to stop for a quick snack. We ended up getting full meals. The guy at the counter who took our order, was kinda cool, very efficient and pleasant. Made me smile, which I kinda needed at that point. He even answered a few quick questions about the local area. Very helpful.

First time going to this Burger King. The wait time was fine, and the food tasted fine, considering. I ordered 2 wraps, they were good. And the new 4 mini cinnamon roll bites? There were vehicles behind me so i didn't check the bag, and there in lies my mistake. I waited till I got back on the road. I'm a delivery driver and I was league's away before I noticed. No icing dip for the cinni bites. Is it even a cinnamon roll, without icing???¿¿ i think not. Super Curly Hair White Guy, there was only one truck behind me and yall were not busy. It even reminds you on the box to add one icing dip cup. Come on man.

So... Not even sure where to begin with this dining experience. Cold food, lousy attitudes from staff and this place just opened. They don't care in the afternoons obviously. My fries were stuck together and cold, my burger had congealed grease on it and the cheese wasn't melted. My nuggets were cold. If it seemed like I could have gotten better results I would have voiced a concern about the issues. The afternoon staff doesn't seem to care about anything other than being rushed and harassing each other over being slow. Overall wouldn't recommend at the moment and will stick to the store in Lexington for now. That being said the morning crew here is spot on with hot fresh food that is made properly and to order. So make a mental note to visit the morning crew for now.

I have been to two different burger Kings here lately so if this is for Frankfort then yes we have had several bad experiences here from food being wrong to waiting way to long for the order to a manger that took part of my order trying to argue her way out cheating me out of part of my order and blamed me because she got it wrong so that seems to be more common these days but I will tell you Lawrenceburg Kentucky's location is great I have never had any issue there. My kids And I really love the chicken fingers there so when we order we order a lot and I expect them all to be there as well because a lot of times anymore they are not on sale or have a deal so yes just throwing a few in the box when you order all eight pieces is not ok with me and no I'm not trying to complain I'm just stat

I waited for 40 minutes at the drive thru speaker before being acknowledged. I watched several customers give up and leave prior to that. I would've done the same, but I was dumb enough to place an online order. I don't know what they're doing inside the restaurant, but it isn't their jobs. I have several peoppe behind me also waiting.