Burger King

I love Burger King, the chicken sandwich is off the chain. The employees need trained on Customer Service skills. I have been working with the public for my entire working life and how some employees serve customers hurts my heart. I know times are tough but Customer Service should always be priority no matter what. When an employee projects their attitude at the customer that is not right. I tried being nice to her during the ordering process even though I had to repeat 3 times what I was ordering because someone was talking to her while I was ordering. No smile hands me 2 drinks then brings the bags and walks away. I ordered 3 meals so now I got to hold up the drive thru to get her attention and she was not happy about that to get my 3rd drink. Then I get home and I am short a fry too. N

Restaurant has been at this location for many years, and still has a warm, welcoming atmosphere. I didn't experience any strange odors, nor did anything look unclean. The food handlers we're using, and changing their gloves regularly. Ketchup had not been delivered, so I was given a dessert cup with enough to eat with my fries.

I’m really disappointed with my experience at Burger King today. I ordered two 8-count Jalapeño Cheddar Bites, and they’re supposed to come with ranch. I asked for two ranch cups — one for each order — and the cashier charged me $0.60 for them. Why am I being charged extra for something that already comes with the item? That makes no sense. On top of that, my husband ordered a chicken sandwich and a double cheeseburger, and the overall experience just felt rushed and careless. The customer service wasn’t friendly, and no one even tried to explain the extra charge. It’s not about the $0.60 — it’s about the principle. If something comes with sauce, customers shouldn’t have to argue or pay extra for it. It was the day shift MANAGER .On top of that we called and asked for the cashier name &

I was having a horrible day and y'alls nice man helping in the drive thru made it so much better I asked for extra ice in my drink and no questions asked this man made sure my drink was perfect for me even after I had asked if I could switch to coke instead of Tea since it wasn't sweet enough for me he did that what a great staff you have I hope you keep more people as kind as him. He had such a positive attitude which is hard to come by. Thank you!!!!! Bk WILL BE RETURNING

I placed an online order and the lady ruining the drive thru not only refused to give me my order, but was also incredibly hateful, and refused to help me with whatever the mix up was. I ended up having to reach out to the online customer service to get a refund. She was lovely.