Burger King

This place should be replaced with new employees or just shut it down! My husband and I ordered a meal and the burger was pretty much thrown together. Cheese wasn't melted and the meat looked like it had been from days ago. So we asked for a refund of the sandwich itself. The manager asked what was wrong with it, and we explained to her. She did not want to refund so she kept asking if she could give us another sandwich or the next time we came to get another one. We said no we just want a refund. If unprofessional was a person it would definitely be that manager. It was like being on the phone with a call center agent and the agent rebuttals everything you say. Oh and here is the worst of the whole encounter...👉So she goes to refund the sandwich only, then comes back and asks for the fri

Stood in line for a while before anyone came to take orders. A few people looked at us in line. Then the guy that came over to take orders finally wasn't friendly and no one could hear him when speaking to us. And then the guy walked back over to the food after taking orders and DIDN'T change his gloves. I work in a kitchen and that's just gross

We went through the drive-thru and the gentleman that helped me, was so kind. He was so friendly, and making sure he got my order correct. I enjoyed the customer service he put out there. He is friendly, nice, and very thorough. Although, my burger was wrong at least my kids food were right. LOL !

i entered the drive thru yesterday, naseous.. like extremely sick from the heat and being 17 weeks pregnant needing something to eat. okay cool, everyone in the car orders their food. so we thought…. we get to the window after not being told a total at the speaker “okay pull up to the second window” were the words used. no issue with whoever took our order it wasn’t his fault his coworker who made someone leave the drive thru in tears. we get to the window and being extremely ill needing to eat my mom (driving) makes sure that we have all the food as we ordered a melt, 4 piece nugget for my son, and what i thought id get is the number one meal. which is the whopper and at the speaker we were asked “cheese or no cheese” as we ordered that meal medium with a coke and somehow i only received

The people are always friendly at this location, the only problem is, I have not ever received a hot burger out of this store yet. I asked them multiple times that I have went this store. If I could get my burger fresh off of the flame broiler, they always tell me yes, but the burger is not hot. I'm not sure if they run one through the broiler but give me an old one or what. We pay too much money for all food not just at this location. Get something that's been sitting for 10 or 15 minutes. As much as we pay it should be cooked our way. No pun intended.