Burger King

Terrible experience from start to finish. The manager was rude, disrespectful, and completely unprofessional toward my wife. The issue started simply because my wife tried to use a valid coupon we had. Instead of helping or explaining things politely, the manager spoke to her in a very rude tone and with a bad attitude. The food was just as bad: • The fries were undercooked and raw • The food tasted bad overall • We found a hair in the fries, which is absolutely unacceptable There was no apology and no attempt to fix the situation, just attitude and disrespect. If this is how customers are treated for trying to use a coupon, I can’t imagine how other issues are handled. We will never come back. Do not recommend at all.

We eat at Burger King everywhere, we've had an Amazing experience with this location, we ordered 3 impossible burgers, usually everywhere else, they get burnt. Not here, Ms. Gina did a great job perfecting those patties. Ilalee the general manager, was taking care of multiple customers when we arrived, she got our order super fast. Thank you to everyone who works here. Great customer experience.

Horrible experience in drive through. They need to be trained better. No customer service. Calling corporate. And also called another burger king to relay what they did and to get a number. They offered free food and apologized for the store. They need orange city gm to train them! Also nasty place to eat.

Okay I hate leaving bad reviews but I don't really think this is the staffs fault. I ordered my food and pulled up to the window to pay. After I paid they told me to wait at the first window until they told me to pull up. I waited 9 minutes and then the cashier told me to pull up. If I waited 9 minutes and I'm being generous my food should be hot. I was a district manager for Wendy's years ago and it seemed like they were more focused on faking service times than great service. There were 6 cars behind me going through the same thing I was. My onion rings were cold along with my burgers. But is it really their fault? I seen 3 people in the back working. If the staff maybe had one more person and better leadership you could easily raise your sales. Do you know how many people got out of lin

Went in there with my wife a week ago the manager was upfront, spoke with us. She was very polite very pleasant all the ladies and they were pleasant. We joked and laughed while I waited for my food. The food was hot. It was fresh. It was quick and easy and it was good the app. The atmosphere was all decorated nice for Halloween, the experience was overall great. Will return again when I’m in that area.