Burger King

Same issue as most all of these fast food establishments in Chelsea. You can have it your way … as long as your way is exactly how the item is made on the menu. It doesn’t matter what you ask them to leave off it will still come with everything on it. And the same as the other establishments, it’s extremely frustrating because when you use the mobile app, it should remove any in all miscommunication. I don’t believe it’s caused by anything else other than a complete lack of care. I could understand if it was the price like it was 20 years ago when I was going to Burger King and I could spend five bucks and leave out loaded but holy smokes with the prices of everything now it should at least be correct .

All of the exterior lights were off so you could barely see anything in the parking lot. I waited a long time at the drive thru and was never acknowledged so I drove up to the window. The lady was annoyed that she had to take my order even after I explained that no one answered at the kiosk. She asked me to pull up to wait for my 4 items and I specifically asked for 2 sauces at the window and she said ok. When she brought my food out they were missing. I had to nack up to the window and honk my horn to get someone to acknowledge me. The whole time I was there there were 3 customers. Myself the car in front of me and one that came after. It's not hard to remeber 2 sauces when they are not even busy. Getting someone's order RIGHT is the most important part of the job. This was a horrible

Every table was dirty and I had to wipe off the one I sat at. The drink station was disgusting and had barely any lids. The food was disgusting, dry, hard and burnt. I had to get a whopper remade 3 times and was still wrong. Whole place needs a deep clean, it’ll be a miracle from God if I don’t have food poisoning later. Entire staff and management needs to be fired and replaced

Typical BK food. The other one on 280 near 459 already shut down. It was always chaotic and slow there. I imagine this one won't stay open too much longer. Never see many cars there. BK has lost touch with what good service is. Killing their brand.

Woman at drive thru window very nice and order was correct food was hot!