Burger King
Capitola, CA · Fast food restaurant
- Address
- Burger King, 2001 41st Ave, Capitola, CA 95010
- Phone
- (831) 476-4949
- Website
- burgerking.com/store-locator/store/2738
- Status
- Closed · Opens 6 AM
Burger King is a restaurant located in Capitola, CA. It is one of 68 restaurants listed in Capitola. Its 3.3-star rating is slightly below the Capitola city average of 4.2 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 2001 - 41st Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Saturday | 6 AM– |
Customer Reviews
Fast, Friendly, and Surprisingly High-Tech 🍔👑 This Burger King location really impressed me. It’s super convenient, spotless, and equipped with some of the best automated ordering devices I’ve ever used. The touchscreens are fast, responsive, and available in both English and Spanish, making it easy for anyone to order exactly what they want without feeling rushed or confused. The layout of the kiosks makes the process smooth—you can customize your order, double-check it, and pay in seconds. Honestly, it’s faster than most fast-food apps. My food came out fresh, hot, and exactly how I ordered it.
Terrible Expirience! I ordered a chicken wrap and asked to get double chicken and rude employee responded with “no we can’t do that.” I was willing to pay the extra fee plus in another Burger King I was able to do double chicken so I didn’t see the issue. Besides that, I ordered an unsweetened iced tea since it was in the kiosk. When I asked where they kept the tea he replied rudely again saying “we don’t carry iced tea.” Then why is it in the menu if you guys don’t carry it? Food was terribly disgusting. The tortilla seemed cut or some thing. It was a half cut chicken and my fries weren’t even full. Never coming back here ever again.
I purchased the flame and flight combo for 12.99 tonight and The kiosk didn't show me my order information and made me pull forward with no help, the inside was locked by 8 pm so I was forced to use the device thru kiosk. The person working there told me the combo doesn't come with the firey mozzarella sticks or the sundae DESPITE it being listed on all the menu and adds. I ordered no mayo or ketchup it's smothered in it, and I ordered an extra patty with cheese on the burger and they melted the cheese into a bag and put two patties in another. This is absolutely ridiculous and im so disappointed. With all 1 star reviews im amazed this place is still opened.
Came in around 7:45 AM for breakfast. There was one customer in the lobby and one car in the drive-through, yet I stood at the counter for almost 5 minutes without being acknowledged, even though the employee clearly saw me multiple times. When he finally came over, he had no customer service skills whatsoever. No greeting, no apology—just “what do you want?” I told him I had a mobile order for Sean, and he cut me off mid-sentence with a rude “name?” He then told me, in a condescending tone, that next time I should order it for in-restaurant instead of drive-through, even though it was my first time using the Burger King app and I followed exactly what it instructed me to do. This was not a busy morning, so there is absolutely no excuse for the rude attitude and lack of basic courtesy. C
Old and cold food and when I ask for my food to be off the broiler i get it cold 98% of the time especially if its the manger taking the order i don't know if it's because she doesn't know what that means or just doesn't care only time i get it off the broiler is when there's some young guy taking my order and he makes me park in the front for about 7 minutes that's how I know it's really off the broiler takes 7 minutes to get and it's actually hot wish they would do it for me every time I'd eat there more often it's been like this for a long time ...do the owners not read the reviews for their own restaurants or again do they just not care sad ..(UPDATE) so I went here again thinking it would be better hopefully...and it was worse got a raw patty and a bun covered in thick caked on flour
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.