Burger King

I’m not sure what the heck was going on there today there usually really good and friendly but today however I was so shocked by there attitude . We went for ice cream nuggets and fries . The nuggets I’m serious was either not cooked properly had some kind of dough coming out picture below I asked the girl for a cup for my kids ice cream they was already melting when she handed them to me we go there once’s a week never a issue but she like I’m gonna charge you for a empty cup ? To put ice cream we just paid for that was melting really she said yep like rude much the guy just kinda Smiling . Very disappointed do better …. Omg please update y’all’s phone number so people can actually complain

Not sure what was going on here today but the drive thur manager sucked!! He is usually friendly smiling & great customer service. I ordered an online pickup order. I couldn't change my fry to a "NO SALT" fry which I have have done over 12 times when picking up my order. He instantly told me that my order was already ready. I stated that I change to a no salt fry at the window because the app doesn't allow me to. Instead of arguing, I just said cancel my order & pulled to the window. Once at the window he said you need to cancel it yourself. I then asked why can't I just have a no salt fry, I get it all the time. He closed the window. Open it and said you will have to wait....pull to the front. I told him the wait is fine. Customer service just doesn't exist anymore.......I understand we a

We stopped by for dinner on the way back to Houston from Austin. The interior is clean and beautifully furnished for a Burger King, which we don't see often. The burgers were good, I always enjoyed the flamed broiled taste. Brookshire, TX Burger King

I order in this establishment today at 9:14 PM we are on December 6, 2025. I went through the drive-through cause I got some rewards with them so I try to get my rewards. I order in the lady named Lucero. She was so rude so mean she didn’t wanna give me my order she didn’t even let me show her the receipt and she told me that if I didn’t leave establishment, she was gonna call the cops on me just because she was pushing me too much getting me mad for no reason so yes, I call her stupid because of her attitude. She even have the audacity to call me a delinquent and that she couldn’t give me my order because it wasn’t on her screen, so that’s why I called her stupid She even told me that her manager told her to not validate the rewards crowns that us as customers we are the ones who have to

Ordered two bacon double cheese burgers, large rings, med coke. Payed for BACON double cheese burgers. No bacon. Onion rings greasy and soggy. Asked for extra ketchup for Large onion ring, got 4 total. Coke was all ice, one sip of coke.