Burger King

Inhospitable is the operative word for the day here at the Alexander City, Burger King. The counter staff acted as though making an adjustment ('Have it your way') to accommodate a regular customer was a bridge too far. Being a vegetarian, I've enjoyed the Impossible Burger and had decided to venture onto BK's breakfast menu. I am enticed by the beautiful color images beaming from the early morning menu. However, I can't eat the meat. I had asked for a croissant sandwich with egg, cheese and an Impossible patty. The cashier asked the crew leader or manager who said curtly, "No. We don't do that." before she spun around and walked off. No need to be so hostile! I'm not commuting a crime simply asking for food that I can eat and that is present in your store for this purpose. I left

Placed a pickup order on the app. Drove 13ish mins to pick up, arrived after the pickup time. Waited in line 20ish mins. Got to the pickup window and still had to wait for my food to be cooked and bagged. The drive thru window was open, which allowed me to hear everything going on inside, 1 employee was told not to cook and fix his own food, but did it anyway. I over heard the cashier telling the cook he was too slow, witnessed the cashier playing on her phone. It took 45 minutes total to get my order. I ordered 1 meal and an additional side item. The food was good, but not worth the wait time for a fast food establishment. Very disappointed.

We went to Burger King as a second option, but we should have chosen them first! As soon as we walked in, our order was taken quickly, and we were enjoying our food within five minutes. The meal was satisfying, and the staff were professional, friendly, and generous. Excellent service and a great experience overall.

On November 12 and November 19 it is advertised as Whopper Wednesday. On line AND on the sign. Small meal $5.99 - Medium meal $6.99 and Large meal $7.49 . So on Wednesday November 19, I ordered 2 small meals and was charged $8.69 for each meal. That’s $2.70 or $ $5.40 for 2 TOO MUCH ! I tried explaining to the cashier but she said NO ! The manager ALSO said NO ! I pulled up the advertisement on line and showed it to them but they didn’t know anything about it. I told them it was on their SIGN as well . Still they would NOT honor the advertised price. Sad very sad! Don’t advertise Whopper Wednesday and not honor it !!!!!!!!!!!!

Unfortunately, our experience wasnt great :(. We had a small order but still had to pull off and wait even though there were many staff members and not very many customers. It happens though, i get it. Sadly, our food was also wrong. my burger was missing most everything i added to it online. We didnt receive our drink and had to go inside to get one. We didnt recieve the correct condiments. Our receipt wasnt given to us. On the plus side, the staff was very very kind!! :(