Burger King
4036 Robert C, Byrd Drive, Byrd Drive, Beckley, WV · Restaurant
- Address
- Burger King, 4036 Robert C, Byrd Drive, Byrd Drive, Beckley, WV 25801
- Phone
- (304) 255-6065
- Website
- burgerking.com/store-locator/store/2543
- Status
- Closed · Opens 6 AM
Burger King is a restaurant located in 4036 Robert C, Byrd Drive, Byrd Drive, Beckley, WV. It is one of 1 restaurants listed in 4036 Robert C, Byrd Drive, Byrd Drive, Beckley. Its 4.1-star rating matches the 4036 Robert C, Byrd Drive, Byrd Drive, Beckley city average of 4.1 stars. Based on combined rating and review volume, it currently ranks first among restaurants in 4036 Robert C, Byrd Drive, Byrd Drive, Beckley. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 4036 Robert C, Byrd Drive. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do... More
Hours
| Saturday | 6 AM– |
Customer Reviews
Stopped here with a group of eight on a long drive from Ohio to North Carolina. Unfortunately, the service was quite poor. We ordered food and simply asked for cups for soft drinks while we waited. The staff refused and had a very rude attitude about it, which was unnecessary. The food was just okay nothing special, but it was the unfriendly service that really made this a disappointing pitstop. With a large group of tired travelers, a little politeness would have made all the difference.
Every single time I have visit this drive thru I get very rude staff with very poor customer service. They blame customers for their own mistakes and they like to argue and be hateful for absolutely no reason. I usually don't visit this one but my daughter really wanted the spongebob meal and I did not want to drive all the way to harper road as I was in a hurry. I ended up asking for a refund after I placed a second order and I will never be back after the way I was treated and spoke to.
Went to BK for lunch. I waited in line for 9 minutes before I had my order taken. No apology given in regards to the wait time. I ordered one Whopper Jr. no cheese, no pickles, and no mayo.I parked my car after getting my sandwich. My bun was cold and it was as hard as a rock. Of course they're was PICKLES. I went into the restaurant. Stood in line for 14 minutes before being asked if I needed help. There was 6 workers I could see up front. There was No reason for it taking so long. Ridiculous. Save yourself time. Go to COOOKOUT instead.
Stopped by with my family. Ordered over 80 dollars worth of food. They forgot cups, toys, and nuggets. They were very rude and disrespectful. I understand they were under staffed but it's unacceptable to be messing up so many peoples orders. Go slow get it right and get it out. I even had the receipt to show them and my food. We ate inside. This was my first time ever eating at this location and it will be my last. Wishing everyone else the best. Hopefully they improve.
Came through the drive-thru with my family and I wanted to do card and cash. The person who was taking the money messed it up and took everything off of my card so I asked him to call his manager up there to fix it! Jessica came over and basically informed me that she can't fix nothing and if she does she's going to recharge my card again in order to fix it so I told her she should be able to find another way to fix it she tells me that was the solution and through my receipt in my car! Jessica is very rude and unprofessional and when I explain to the next manager who was at the window what exactly the issue was her response was oh she knows better than that. The people that work at this location are very disrespectful rude and have no customer service skills at all!!!
Accessibility & Amenities
Services
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