Buona

Ordered 2 burgers, 3 fries and 2 drinks. They messed up my burger 2x and my son’s 3x!! THREE! When they took mine back to fix it, they just added ingredients didn’t take off the ketchup or onion. Fries were cold, cheese sauce was cold. The iced tea container was disgusting and no way up to code. What is that gunk in there?!? Gross. Only 2 other sugar free drink options. I love Buona and we go to the mount prospect one all the time. We will not come here again. The location is pretty and the interior was clean. Still not worth it

I ordered my food 20 minutes beforehand to ensure it was ready when I got there. It was not. I had to wait an extra 15 minutes for it to finally complete and I gave them my name for the order when I got there. When I got home, my bag fell apart from all the juice in the bottom of the sack. My fries spilled out all over the garage floor along with everything else. I still ate my sandwiches, which were cold. I imagine they put the sandwiches in there 30 minutes before I got home and the juice spilled all over the bag in the meantime. Very poor service, poor packaging. And a very disappointing meal.

This is just like going into Chicago for Italian Beef, you know, if you’re looking for Italian Beef. There was a lot of choices on the menu, but if you want my recommendation I would say stick with what this place does best: the Italian Beef sandwich, dipped, with peppers (cheese optional) or the beef bowl with sausage (see photos). Oh goodness that juicy, beefy flavor of the sandwich bread soaked in the beef juicy. The velvety, thin-sliced beef texture that just melts apart in your mouth. And then the peppers. You did ask for peppers right? Oh yeah, they just explode with flavor just as you’re feeling euphoric on that beef soaked bread the powerful pepper blast hits your tongue and you immediately know you made the right call getting the standard beef sandwich. I was full after two-thirds

I think Buona is great because every time I go there, the food and service never disappoint me. The employees are always friendly and efficient, which makes me feel welcomed and taken care of. I really enjoy the food because it’s flavorful, fresh, and consistently well prepared, especially the Italian beef, which is one of my favorites. The atmosphere is comfortable, and my order is always ready quickly without feeling rushed. Overall, Buona stands out to me because it gives me a reliable, enjoyable experience with great service and great food every time.

First time at Buona. Food and service was great. I thought the prices were spot on. Great value! I ordered a combo, beef and Italian sausage, but realized halfway through it didn’t have the Italian sausage on it. Spoke with manager Leone, and she got me a new sandwich. Great recovery. Love the gluten-free pita option also. We will be back!