Buffalo Wild Wings

So I have not ate here in many years however I was craving wings tonight so I decided to order food. I did a bundle deal which was 15/15 boneless wings and traditional with a large fry, I also ordered my son a three piece chicken strip and cheese curds. When I got there the food wasn’t ready right away which is completely fine, they said about ten min so I went outside and waited went back in and was handed my bag of food, went to my car to check the bag to make sure everything was in it and noticed immediately that they had not put in one of the 5 piece boneless boxes there were only two boxes of 5 pieces and one large box with my 15 bone in wings. I went back in and told the waiter he went and grabbed the box and said they just forgot to put it in there. Okay so I left get home open the

We waited over an hour for our food. Kids grilled chicken meal was less chicken than 2 little Dino nuggets worth of meat, I asked nicely if that was normal ( because I realize she doesn’t make the food) to which she said yes. Had to find our server after an hour and a half to get drinks refilled, (for the first time)… I ordered a honey glaze chicken salad, I asked for balsamic instead of the sauce that it comes with and they still drizzled ranch all over it. At the end of this experience, the hostess was making rounds asking if we needed anything and we asked for our check, she said she would let our server know… about 5 minutes later we noticed the hostess and our server visiting by the hostess stand but trying to be patient we waited. My husband finally walked up and just gave our server

I just really want to acknowledge John. He is so sweet and so helpful. I did stand at the take out area for about 15 minutes and when no one came, I called and he came and helped me right away. While a couple servers were standing around talking, he was running around delivering food to tables, answering calls, and taking my order as well. Regardless of how busy he was, he was nice, took my order, and it was out in about 10-15 minutes. I'm giving these 5 stars because of John. Someone give this man a raise. Works so well under pressure. Thanks John!

Wasn't really too busy on a Sunday, so we waited a bit to be seated. I hunted someone down and they seemed a little annoyed. It didn't affect us or our lunch, just wanted to get seated. Our server was attentive even with a larger table nearby. Food is always good!

Food was cold and took 40 minutes to deliver. They were busy but must have forgotten about our I top. No apologies given or recognized for waiting for cold food when when we asked for warm fries.