Buffalo Wild Wings

An over-the-top delay on a salad during the quietest time Of the restaurant manager came out, promised compensation due to the extreme delay. Only to them be charged full price for a subpar salad thanks Buffalo wild wings. I’m never going back to any relocations ever again because of this.

It was not busy when I got in and I told them the game I was there to watch and they made sure it was on and I could see it. Decent service. I didn’t check the reciept close enough and they definitely charged me for two extra drinks, ugh. Wish the appetizers came out before the food too, seemed cold while the food was hot so I suspect they were ready. Service once I got my food was good. Drinks were refilled and we were tended to.

A lot of people were waiting to be sat when we arrived, they quoted us 20 minutes. This turned into 30, then 45-1hr. There was MULTIPLE tables open but nobody was at the host stand to sit customers. How can wait times increase if nobody is being sat? The host stand was abandoned after the we were quoted the hour long wait. We waited for our food To-go, which we received nearly HALF AN HOUR after being quoted a long wait time. Many people came and went and yet the host was nowhere to be found. The employees seemed to be in no rush to help, in fact it seemed as though they didn’t want us to sit down. We didn’t see any employee until the to-go order was in my hand. It’s clear that BWW does not care about their customers or their experiences. This is not the first time we’ve had a bad experi

It wasn't busy when we arrived we were put in a very dark lit area which I was fine with. Our ketchup bottle was empty. It took forever to get our drinks, food, anything really. Our waitress was constantly checking in on the tables beside us but not us. We had to wait for what seemed like forever to get to go boxes and even then she didn't offer to take care of our check until we tried going to the front to pay where she snatched it saying she had to do it. We only got a refill because he said something to the waitress who brought our food. The bathroom door to the women's restroom was open, and employees were just standing around talking and not moving when you're trying to go past them to the restroom. We weren't told anything about specials or anything either.

Our server Erica was the best and it's not her fault they left only 2 people in the kitchen. It took a half hour minimum for an order of 12 wings to make it to our table, which was the only thing we ordered. The restaurant was not busy, which made that wait time completely unreasonable. The place was not picked up and, with a skeleton crew, that's not a surprise. Just a general feeling of apathy. Unlikely we'll be back with so many similar options in town.