Buffalo Wild Wings

Edited. Manager on duty - Julian After arriving, we came inside while another group was being helped. We thought that the lady that helped them would come back after seeing us walk in, she didnt btw. After waiting at the podium for 10 mins, we were not greeted by anyone during this time, we saw multiple people walk back n forth in the area, not once did they look over and acknowledge our presence. We decided we would go to another establishment, that was better prepared to handle customers.

Aaron, Samantha, and Joseph always attend me when I've gone and they are absolutely amazing! - the customer service here is always consistent, friendly, attentive, as well as patient! I rarely ask for anything (refills, napkins, boxes) cause they're always on top of it which is awesome! ✨ Never had any issues with the waiters and they're the reason why I love going here! The food is also consistent along with coming hot out of the kitchen! So the ones cooking in the back always keep it consistent and I know they're doing their best to push out as many orders especially during rushes! I don't like going on weekends though because I know it'll be busy and for me personally it's an overwhelming environment with all the music and buzz of people talking. But I love going during the weekdays! P

We got the at 1st quarter we asked the Manager Marianne if she can clean a table she said hold on. (No smile) we waited a few minutes she wasn't busy I was watching her just walking back and forth. So we cleaned our own table and another customer give us napkins to wipe it down. We sat down right before halftime we got our drinks. When Kiki a service came to us with a smile because we tracked her down. Marianne walked over and said they cleaned off there table and put the stuff at the end of the bar top and said she was calling someone to clean it. Why justify her mess up. If it was for Kiki we would of left she said sorry for Marianne actions and we very friendly did her best to try to get the drinks and food moving. There were dirty tables not even being cleaned up. As she was sitting d

Ordered nachos and added chili , when I got my nachos they had very little cheese and no chili. Server said he would bring me chili. I went to restroom I cane back and my table had been given to someone else. I paid my tab and told a manager of which all I got was an apology. I will not be returning.

I want to express my deep dissatisfaction with the experience my family and I had during our recent visit to your restaurant. After placing our order, it took nearly 40 minutes to an hour for us to receive only part of our food—and what we received was cold. The remaining dishes arrived 15–20 minutes later, appeared to have been recooked, and tasted as though they were prepared with old oil. Throughout the visit, I had to repeatedly remind the waitress about the rest of our order and request drinks, as she never checked on our table. Each time I looked for assistance, she was engaged in conversations with other employees. To make matters worse, other customers who arrived after us were served before we were. This level of service and food quality is unacceptable. Our experience was unple