Bucharest Grill - Livernois

I have been a customer since they first opened inside a bar and this has been my first negative and disappointing experiance. I ordered food for 4 people off of their website to be delivered. Two of the items were missing and the restaurant on Livernois would not give me a refund or deliver the missing food. In fact I was told the manager was to busy to come to the phone. Once I finally got him on the phone, he took my name and number but have never heard back. That was a week ago. To the owner who responded, I ordered off of YOUR website, not through a delivery service. YOUR restaurant didnt give the delivery person all of the order, that is YOUR fault. And not calling me back or trying to help in any way was YOUR choice. The charge on my account has YOUR restaurants name, not a delivery

This location is hit or miss. Either the meat is extremely dry or the sandwich is served cold. I usually request for them to remake it but I didn’t have enough time on my lunch break so I decided to write this review instead. Please stop serving cold shawarma’s, they get soggy if microwaved, overall, they taste better hot and fresh.

Food: I've attached the photo of why the food received one star. I didn't realize it until this morning when I was packing my leftovers (from last night) up. I noticed that all of my pita bread was molded. I had ate at least one whole one. No I did not notice this last night or I would have called the restaurant back. Service: I walked in and there were people at each register. No one even looked at me. One was on her phone, the next one was talking with a coworker (looked like they were talking about the restaurant business so I did not mind them ignoring me. The other was looking at the computer screen but for what who knows. After about 30seconds, the young lady who was talking about something with her coworker took my order. I was given my food less than a minute later. Atmosphere: I

Location was clean and ALL the employees was nice friendly. The food was real good like when Jefferson location first opened up. The waitress was nice enough to keep an eye on my daughter while I ran to the car too. Thanks. I went today Grey.

They were SWAMPED on a Friday night and we had to wait a long time, but we knew they were worth it. This place doesn’t miss on the food. Always sooo good. The shawarma sticks are a MUST. Do not even waste your time getting a regular shawarma, trust trust trust me when I say get the chicken shawarma stick and thank me later. The stuffed pepper is the best stuffed pepper I’ve ever had and their hummus is very very creamy and smooth. Love the Fattoush salad as well. If you want to add protein, get it on the side so the salad doesn’t get hot and wilt. Get any (all) of those things and you will not be disappointed, promise. I've heard people love the quesadillas too.