Bruster's Real Ice Cream

I had a really challenging last few days so I had to come get some ice cream. It seems like an addition and a drug for me. I may need to evaluate whether or not I need to be buying it. But, neither here or there, I went to Bruster's in 36° weather and stood in line waiting to get me some GramCentral Station ice cream. It was worth the wait, the cold, and the 10 to 15 minute drive. Both Mendy and Maria were amazing and had great customer service skills. I used to come here a lot until life got busy, but it's good to be back! They have some of the best ice cream and I am here for it! So Mendy and Maria, if you all see this message, please know that you are appreciated for your great customer service skills and I personally appreciate such great and quality ice cream. I have my fix now and so

Brusters Always does a great job. How could you go wrong with Ice Cream. But they have a no sugar added option that is great for those of us who are too sweet. Thanks again

Went to Bruster’s for an afternoon sweet treat. The almond coconut chocolate ice cream on a waffle cone was yum. The vanilla had some kind of a flavor and smell that didn’t quite appeal to my tastebud. My second order had a scoop of coffee and butter pecan on a waffle bowl. Coffee flavor The Best. Absolutely yum. Outside seating arrangement under the shining sun enjoying the dessert was the best part. Don’t forget the app sign up bonus of $3. Have fun!

The ice cream is pretty good. Creamy, thick milkshakes. The waffle cones are delicious! The service is excellent! We had to wait a while to get our order but the guy who took our order was so super friendly and made the experience even better. Not the best ice cream I’ve had, but would definitely go back.

I placed an online order and the confirmation message said that when I arrived, I should go to the right window. I followed the instructions, but I waited for a long time and none of the employees acknowledged me. I even went to all the windows, and no one helped me. In the end, I had to stand in line as if I were ordering in person, waiting more than 30 minutes for something I had already paid for online. The experience was very frustrating, and they definitely need to improve their organization and customer service.