Bruchi's Cheesesteaks & Burgers

I honestly don’t understand how Bruchi’s in Medical Lake is still operating the way it does. Every single time I come in, the service is awful. No greeting. No acknowledgment. Nothing. You walk in and it feels like you’re interrupting the staff by existing. More than once, I’ve walked in and there was nobody at the counter at all. No “be right with you,” no sign, no explanation. Just an empty front while employees were outside smoking. That’s not bad luck, that’s straight up neglect. The workers consistently look disinterested and miserable, and that energy is pushed directly onto customers. One employee in particular always looks like she’s having the worst day of her life and makes sure everyone else feels it too. If they hate being there that much, it shows loudly. What really seals

Went in for Dinner it was very Delicious, The store needs some work the place is so run down and the smell of poop is pretty strong .The staff was very friendly . The store doesn't seem to have teenagers running it anymore so we will be back! Everyone out here in our community would like to keep medical lake strong I'm not sure why some are so negative we have all lost enough out here let's 🙏 God Bless.

Why is the staff so rude go find another job if you hate your job so badly. The music is way to loud and why the death metal I was in there the other day for lunch with my coworkers and the same thing you can't even enjoy your meal. The airway heights store is nothing like this one.

My first time in this location the chicken Malibu was Delicious. I got my food very fast for the rush they had. The lady that took my order was very helpful and kind great customer service.

We stopped in on our lunch break and ordered a 12 inch & a 7 inch Philly steak and there was hardly ANY MEAT we literally had to push all the meat up just to have a kinda normal sandwich PLUS the meat was burnt OR it was the scrappings off the grill from old food. I wish I would have taken a picture before of the sandwich not just of all the left over bread we had. GO TO SUBWAY The restaurant itself isn't terrible tell u sit down & look around but the outlets are black and LOTS of tiny dead bugs in the windows seals, up the windows, food splattered all over the wall. I wont go into all the grease on vent hoods .....DEFINITELY NEEDS A GOOD CLEANING & management that cares.