Braum's Ice Cream & Dairy Store

We love our local Braums! They don’t always have the best service on the store side at night tho. We have had times where we just could not get anyone to check us out even after asking and waiting so we have left without buying anything. But my boys love the burgers so we visit often and have more good experiences than bad. Although I always forget to make sure my youngest has Braums sauce in the bag 🤦‍♀️ and if u tell them when u order and not when they give u the order apparently u aren’t getting it so don’t be like me and ASK for it again or remind them when they hand u the food 😂 Or ur kids gonna be disappointed when u get home without it lol

Today is February 13,2026 me and my son went there,and we ordered 2 number 1s and two large fries with no salt. When we got down the street and tasted the fries they were full of salt. So we took them back and told them and they had an attitude. He asked to see the receipt and I told him but he didn't put down. So they said that they would make them and they told us to pull to the side and we stay there for like 20 to 25 minutes, and went back through th e line ,and sit there a few more minutes until they gave them to us , I didn't notice until I got home that they were not large fries they were medium fries. So we paid for large fries and the gave medium. I really don't like begi cheated out of my money.

Yall this place to need up there staff. Went in last night to eat and I got number two and when I got it tomatoes were nasty pickles were the same and the patty was cold and fries were old. Braums is going down hill so fast the manager there sucks. Manager that was in there 4 months ago did a great job in keeping it clean and welcoming. Never gonna be going back unless something changes. If I could give -5 star I would this place doesn’t even deserve a one star. To many teenagers and they move so slow they need some better people there. They just don’t care about customers.

It's always a sweet treat to walk in. The staff immediately greets you with a smile and nice compliment. My daughter and I LOVE the ice-cream!! I'll be a forever customer. Thanks Braum's

I just put my order through the drive window and watched as the guy at the front window put my card through 2x and looked at his buddy. Sorry it seemed shady and then he told me my order was declined. So I said I know $$ is there but I don’t want you charging my card again after you already charged it 2x. I have $$ so the machine should not have declined my card and so I left. I am giving 3 stars only because other times I don’t have issues here.