Bonchon San Mateo

I’m not sure if it’s the inflation but we ordered boneless pieces and we got nuggets. The flavor was good but we felt swindled by the portion size. I don’t remember the pieces being this small at other bonchon places. This came out to $24 with tip.😵

This wasn't even close to normal Bon Chon Double fried chicken. We go the chicken strips, it didn't have any breading on it, naked chicken with Korean BBQ sauce, really disappointing. I have been to other Bon Chon and they all double fried thier chicken stripe. They didn't even get our order right. We didn't get our French fries. Terrible representation of Bon Chon. I will never eat at this one ever again.

Earlier this week on Sunday, I was craving some Korean fried Chicken, which I never had before. I did a search on Google and came across Bonchon in San Mateo. The first experience I had, I was not happy with my order because it was not accurate. I ordered an 8 piece, but only received a 4 piece and because it’s through a 3rd party nothing could be done. I decided on Monday I would order this time directly from the restaurant. Everything worked out, and I have to tell you even though my order was not right the first time? This did not take away from the quality of the food. I ordered the drumsticks extra crunch? No sauce, and the first time I ordered with fried rice, both were excellent. The seasoning, it was rich with flavor, and I have absolutely no complaints. The second time o

Came in and ordered the mixed drumsticks and wings. Asked for the flavors on the side. Was given a small container of the sauce even though it was a large amount of chicken. Asked the waiter for more sauce and was told no, I even offered to pay for more. Considering the amount of chicken ordered and the sauce provided, his response was unexpected. Very stingy attitude.

I've been going to this chain for over half a decade now and I've slowly seen them slip away in quality, shrinking portion sizes, and jacking up the prices. I paid 33$ for a 20 piece strips in 2022 and its now 55$. I'm not even joking with you that the first time I ordered the strips years ago it was a massive mound of food. Like more than an entire chickens worth of meat. Each strip was like a dinosaur sized slab of meat and fried really well. Then of course they had to reduce the portion sizes which was understandable but still sad. I still liked the flavor and the quality was still decent so I kept coming back. This time i ordered was different. The chicken was pretty poorly fried and tons of uncoated spots on almost every strip. They also stopped using their own branded boxes which wer