Bojangles

I ordered a large beans and rice, and received an extra small instead in a large cup . I went in and asked for them to please give me a large rice, and they said it was soup. I'm assuming they ran out, and gave what was left over, but didn't say anything and thought it was ok to just give a spoonful. Spencer Bojangles just can't get it together , even after the remodel. Orders are never right, takes a long time to get food, workers are rude, high, or act like they don't want to be there. Sometimes it's so hard not to stop there because it's the only fast food in town, but its dreadful Everytime.

Arrived at this location right before 8:20 am. My husband stood in line waiting to order. By 8:35 the person at the counter had not greeted us or asked our order. However, they continued to take multiple orders from the drive through. He looked up at me often but never said one word. I’m wondering if it was because of our race. There was one person who got served ahead of me. I am sorely disappointed in this. Additionally, the bathroom toilet looked like no one ever cleans it with multiple #2 marks on it. Do better Bojangles!

I ordered from the app and spent $56.66 got a family meal with chicken and Supremes, but on the app it doesn't allow you to choose certain dipping sauces for the 1st part(there's 3 choices on different sections) so when I went to pick up my order I made sure to let one of the cashier's know I didn't want the peach sauce but instead the honey mustard and BBQ sauce(she had a short haircut) she tried to charge me for 2 sauces instead of just swapping them out. The next issue was the other cashier(she had purple hair and piercings I believe) I asked her to give me the biscuits that were lighter in color due to them always being hard because they're overcooked and she literally argued with me about my biscuit preference (I'm the paying customer here and was very polite...I know how it is to dea

It never fails every time I go here they are slow as a turtle. They always pulling in cars and taking at least 10 minutes to get their food out ridiculous.

Just reopened from a remodel and the card reader doesn't work already. Cashier told me I could pay with cash I didn't have or I can come in to pay with my debit card.There were no signs saying they couldn't take card in drive thru or anything like that. They would rather loose money than ring me up on another register. Horrible customer service.