Bojangles

I want to bring to your attention a series of issues I experienced with the morning crew on February 17, 2026. Unfortunately, most of the staff, excluding the manager, displayed passive-aggressive attitudes and rudeness without any apparent reason. Additionally, I encountered multiple problems during my visit. After ordering at the drive-thru and eating in my car, I discovered that my sweet potato pie contained a long hair with split ends baked into the top. When I went inside to get it exchanged, the staff member with the gravy bag, as well as the girl working the drive-thru, looked at me several times and continued to work and talk amongst themselves—laughing and joking as if I wasn't even there. They didn't acknowledge me or ask me to wait. There were also other employees in the back

I went through the drive thru. Im personally not a fan of the automotive speaker, but it does the job I guess. I ordered for my office, so it was a few biscuits. My experience was okay until I got to the window. The person at the window was so lifeless. No "good morning" or "how are you today?". The food was good tho. 1st time trying Bojangles.

We enjoy Bojangles’ biscuits, but the service at this location (#1298) has been consistently disappointing. This is the third time my order has been delivered with missing items. In this instance, TWO biscuits were not placed in the bag by the restaurant & only FOUR rounds for a MEDIUM order. Then the delivery driver fails to verify the order before drop-off. $7 delivery FEE + TIP for what!?? This level of service is unacceptable and needs to be addressed.

Food was ok, chicken was not as tasty as normal or other Bojangles that I have gone to. My order was ready and packed when I got there. The staff was helpful and friendly.

Sometime they can be a little slow but the wait is always worth it!!! Hashbrowns are crispy like I like them this morning. Sweet tea is perfect not overly sweet. I ordered the bacon and cheese biscuit (no egg). BUT THEY GAVE ME A SANDWICH W EGG :( now I have to go in after going through the drive thru !!