Bojangles

Last time coming to this location. Normally hit or miss but way more misses than hits. The person taking my order sounded more annoyed after each item I ordered. I don’t know why they don’t put the boxes in a bag. You either have to handle multiple boxes or ask for a bag. I ordered 6 Bo berry biscuits which weren’t ready so they had me pull up and wait by the door. I paid at 6:39pm. At 7:00pm I went to ask how long Bo berry biscuits took to make. The person inquired about my order and said they would be out in 30 seconds. I went back to my car and at 7:02pm they brought them out. When we finally got home our food was warm at best after the long wait. The fries lacked their seasoning (one of the things that makes their fries special). The chicken sandwiches for a little too done and one of

I stopped by the Bojangles on Chickenfoot Rd. one recent Saturday since I live nearby and usually enjoy their chicken and biscuits. I ordered two chicken legs, fries, and a biscuit through the drive-thru (the lobby was closed), and by the time I got home, the biscuit and chicken were great — but the fries were completely cold. I tried calling the store several times to report the issue, but no one answered the phone. A few days later, I drove back to share what happened, hoping they’d acknowledge the issue and help make it right. When I explained the situation, the staff immediately asked if I had a receipt. I didn’t — but I made it clear I wasn’t asking for anything free, just that I’d like to place a fresh order for a chicken breast, fries, and biscuit that day. Instead of offering any

Had to go through the drive-through because the inside was closed for renovations, they have AI taking your order, it didn’t pick up my food when we got to the window to add it on the food it missed. I was told that I can’t add onto my order. The young man said “ she said I can’t “ referring to the manager. As some one who has worked in fast food you definitely can add in to an order before you pay. Honestly it’s just extreme laziness.

I called the Bojangles to place my order and I was a tadbit well my tone could have been better. I walked to the drive-thru due to my parking situation on the ramp as a federal transportation worker. Once I arrived at the window, immediately I saw the manager on duty waiting for me and remember seeing him well-groomed representing Bojangles and not a slight attitude against me of which I automatically apologized for my tone over the phone and um I saw the cook well-groomed as well and those two working harder than me honestly you know and work appearance cleaner by groom and so I had to check myself once I walked back to the semi truck and trailer. I really appreciate those two representing Carolina by work appearance cause the first impression is the last impression and also the food was

Ordered and paid on the app. Arrived at the restaurant and they said they weren’t making any more of the item I ordered for the evening (not anything crazy either~it was fried chicken which I think should be a staple item). It was hours until closing time. They would not refund my money. Cashier said I had to email corporate and hope they give me my money back. In this economy? Disappointing and scammy. I won’t be back