Bojangles

The AI drive thru ordering is annoying and atrocious, other locations nearby still let actual humans take orders. Please get rid of the bot, I am begging! Our biggest gripe with this location, though? EVERY SINGLE TIME we order in the drive thru, they send customers out of line to wait for their food. "We're waiting on fries." "We're waiting on fresh eggs." It's always something! Doesn't matter if we're the only car in line or not. Anyone who knows how fast food works knows it's just a method to make it look like they're moving customers through quicker than they actually are... One morning we waited with half a dozen other customers' cars while the drive thru sat totally empty. As for the staff here, they're all delightful, no complaints at all. Food generally comes out acceptably, and th

I placed a mobile order before leaving work and still had to wait almost 20 minutes for an individual dinner. Several cars passed through the drive thru during that time. The excuse was waiting on fresh chicken—- it’s rush hour and they do this quite often. Obviously no one is tracking the amount of chicken that is being sold during these peek times. This site used to be my family’s go to after church but we’ve decided to choose somewhere else.

Waited 40 minutes for food and it wasn't busy. Cashier was too busy visiting with her toddler son to get orders ready. I left lobby and used the drive-thru and got my food immediately. Husband was in the lobby even after I finished my meal. Cashier wasn't professional and I'd never visit this store again

The food was okay, but we waited for over 30 minutes for our food and instead of the staff being apologetic they were HATEFUL. The girl working the drive through literally shoved our food at us and said “here you go” and we almost dropped the entire bag of food because it was just tossed to us. I will absolutely never return simply because of the service.

The sweet tea tastes like dirty dish water, idk who’s making the tea in the morning. But please never let them do it again. Worst drink Ive ever put in my mouth.