Bob Evans

Ordered sausage biscuits and gravy to go and got home and no biscuit only gravy !Spoke to Gwen and she was supposed to send us a gift card on Feb 18,2025 and haven’t heard anything and no gift card! Like really how do you forget a biscuit for the gravy?????

Carry out order made an hour and a half in advance. Someone called about 20 minutes before pick-up, they’re out of chicken noodle soup. Okay, substitute a salad. Obviously nothing ready when we go there. Pick up person says oh yeah I wanted to ask you about what kind of salad you want. Left after standing there for 20 minutes, almost two hours after the order was placed. Does not appear anything was ever prepped or bagged,

Went there on the Dec 29th for my birthday had breakfast it was in the morning around 8am. Order mini sampler. Over easy egg toast hash browns. Egg was over done crispy edges the toast was burnt. I wouldn't have served this if I was the waiter. I don't complain but as this was awful for a breakfast place. It was the servers fault but he shouldn't have severed it. Won't be back for awhile.

New management is needed. Every single time I come here they go on “wait” which means not seating anymore tables until caught up. I have never seen a restaurant operate like this. Leaving customers waiting in the lobby instead of seating customers at one of the many available tables. The staff and leaders show how frazzled they are to the customers. It is a shame this used to be a family restaurant now it’s just a head ache. I hope Greenville gets another breakfast option soon open later. I traveled 40 mins to eat breakfast here and waited 20 mins in the lobby. Decided to come back in an hour and waited in the lobby for 40 mins until I left and went to BDubs. Ridiculous wait time. Schedule the staff correctly. Be proactive for Sunday rush instead of shutting the restaurant down because you

A disappointing meal yesterday evening. My mom ordered her normal turkey and dressing. Usually the turkey is sliced and looks fresh. However, this time it looks like she got the scraps from the bottom. The broccoli wasn't fresh, as seen in photos, and she wouldn't eat it. I'm not sure why anyone would even try to serve those looking like that. The rolls were hard and they are usually soft. She asked for replacements and they were hard, also. She couldn't eat those either. Although I have no complaints about my soup, we still prefer the Troy location over Greenville. Which is a shame since we live in Greenville.