Blaze Pizza

Very disappointing experience We had a very bad experience at the Blaze Pizza in Clifton Park. We ordered three pizzas to take home. The staff member assisting us was rude and did not ask what toppings we wanted. She also charged us incorrectly — a simple cheese pizza was charged at the “build your own” price. When we got home, the pizzas were undercooked and missing basic ingredients like proper cheese and bread texture. The pizzas had almost no flavor at all. I felt uncomfortable in the store because the employee was mumbling and seemed irritated, and I didn’t want to create further problems at the time. This was especially disappointing because we love Blaze Pizza and have been regular customers, but this visit was a horrible experience.

We placed an order for 4 pizzas this evening for pickup. The pickup time was 5:45pm. We waited in the restaurant for 45 minutes, finally receiving our food at 6:30pm. When we left, the 3 pizzas that were sitting there while they “remade” the last pizza they made incorrectly the first time were all cold. When we got home after a 20 minute drive, we realized every pizza in the order was made incorrectly, and two were completely undercooked and raw. One of those was an order for a pregnant person. When trying to call the restaurant to complain, their phone is disconnected (how convenient for them). Absolutely disgusting and terrible dining experience. We ended up throwing out all of the pizzas and had to get something else for dinner. $68 down the drain! I also filed a complaint with corporat

Everything was AMAZING!! My family and I have been here multiple times and have never been let down. Today, we ordered pickup for 5:35 and upon entering we were greeted by the man cooking the pizzas. He was very kind and courteous! As we were waiting for our pizza, which he had ready for us earlier than our pickup since we arrived early, we watched him address and solve everyone’s needs quickly and efficiently. Going above and beyond to solve everyone’s needs and delivering the best customer service I’ve seen. The food was also, as always, delicious!!!

***PLEASE READ BEFORE MAKING YOUR ORDER.*** I placed a pickup order from Blaze Pizza through a food delivery app and had a very disappointing experience. My pizza was completely burnt, bitter, and could not be eaten at all. I didn’t know it until I got home. I contacted Blaze Pizza and sent them my receipt as requested. Their response was generic and didn’t address the issue. Instead of offering a real apology, compensation, or any real support, they told me to sign up for a rewards account and keep ordering to earn points. That felt dismissive and unprofessional. If I hadn’t placed the order through a food app, I wouldn’t have gotten a refund. Be cautious if you’re ordering pickup, please remember to check your food before leaving, and keep your receipt. I wouldn’t recommend this Pizza

We come here all the time the food is awesome! The service today though was awful. I always get peperoni and bacon on my cheesy bread but she said I couldn't do it this time because of a policy change but has also always not supposes to? Why is it a create your own if I can't customize my order? I'm baffled by this because that's all I have ever gotten from here so if I can't order it I will no longer be a customer. This is awful to me because it was once one of my favorite places to eat. Hope this can be fixed or given more clear instructions. The employee was not willing to make it right or come up with a solution so we canceled the order and left.