Blaze Pizza

I know this may sound a little off to other pizza lovers but I have realized my Pizza comparisons are with reference to Dominos. Dominos provides a consistently good offering at really decent prices and is available practically everywhere. Value and quality. My go to is Jalapeño and Onions. So when I rate another pizza place, it has to match quality and price - basically value. my first pizza from blaze was a large with Jalapeño and Onions. I did at the last moment decide on the fresh mozzarella and not the shredded…. You can see what I got …. When getting a fresh mozzarella pizza, I do expect decent coverage such that any decent size bite has some cheese in it. As you can see from the picture, this was not the case. Which lead to another issue - the red sauce was overwhelming where there

Disgusting, Gross, Filthy and many other negative adjectives best describe the current state of Blaze Pizza. It took awhile for someone to acknowledge us at the counter but eventually placed our order with a young woman who mumbled something incoherently. I have slight hearing loss and thought it was my fault I could not hear her. I ask her to repeat what she said and again could not understand her. I turned to my spouse for help who also was dumbfounded. I honestly thought that maybe she was speaking another language. After picking up on a few words, I realized that she was simply speaking in a whisper and mumbling her words. I remained confused as she slowly worked, stopped, went to the kitchen and discarded my pizza mid preparation then started over, all without any explanation. A lin

The employees are trying their best but the expectation from ordering online is obviously false. It said it would.be ready by 6:08... it's 6:30 and not even close... Update: I got my pizza at 6:58. 50 minutes late. But... I ordered 3 pizzas and there were only 2. The third hadn't even gone in the oven yet! They wanted me to wait 20 more minutes. To their credit I did get a full refund but only because I asked. I know stuff happens but this was beyond redemption. I didn't even get an apology. From one of the employees I got, "You got your refund so you can leave now".

How in the world do they maintain 4.2 stars? ZERO STARS is being charitable. After reading SOOOO many negative reviews with the same descriptions wouldn't it be easier to just fix the issues (clean the place, hire a decent manager that can manage staff and empower that manager to actually correct customer issues.) So here we go. Placed an online order. Told it would be ready at 5:37. At 6:10, I asked to cancel my order and request a refund. I was told I had to cancel it "online?" Pulled up the app and handed it to the employee and asked how I do that? She couldn't figure it out either. A SIMPLE CHEESE PIZZA (burned to a crisp and didn't realize until I got home.) COMPLETELY INEDIBLE. Apparently they couldn't find the second part of the order. A pepperoni and meatball pizza. I s

Used the online order platform. The two pizzas were fine but the last one did not appear to be something made by blaze pizza. Not sure how that happened. Will be cautious with the online ordering moving forward.