Black Bear Diner Medford

We're not locals so this was our first time (and most likely last time) at this diner. It was adorable!!! I wish we had one on the East Coast. The decor was absolutely on par with the theme and the newspapers as menus was adorable. I wish they had more of a gift shop with branded merchandise instead of just bear themed items. But I would definitely visit again! My boyfriend said it was the best BLT he's ever had. Good breakfast too

Yesterday will be the last time we go out there unless were desperate. The turn over rate with cooks makes it very hard to be consistent and the food quality or preparation has gone down hill. This was our to go spot for many years but recently the quality of taste and food just isnt there. I always give a 3rd chance and this time it didnt make the Cut. My food was warm not hot. I saw it in the window/warmer for 5 mins while waited for the other food to be ready. One waitress touched our silverware so heavily we ask for new silverware. Further more.... why should we have to wait in line to pay. This is counter service its Table Service. If workers are trying to figure out a refund or how to use the computer and their are 4 people waiting to pay... one of you needs to open that second reg

Took our roommates out got dinner. We were warmly greeted seated and Kaitlynn our server appeared right away and back with our drinks! We ordered the turkey dinner and split it. When food delivered a little side of gravy appeared as well. My only input even if I wasn't sharing more potatoes! Omg for dessert the fruit filled bear claw. We asked for our dessert to go no problem. Kaitlynn not only met our service experience but made it enjoyable as she is friendly.

My family and I went in Friday night and everything was great! Our server Kaitlynn was amazing 10/10. The food was perfect definitely recommend the pot pie! Unfortunately there was a down side when I went to use the women’s restroom the handicap stall door is falling off and look like it could come off any day if someone closed it too hard. Other than that we love black bear!

I wanted to share an experience I had today while placing an order to go in the restaraunt with a friend of mine. Angela ( general manager) greeted us with a warm smile. It was Sunday around lunch time she kept the place flowing so nobody had to wait for a table ...well done. Im sure it was a team effort, it was great. My friend was having trouble pulling up an e-club free breakfast barcode on her phone. Angela took the time to help her and still greet custmers. She spent a good10 min helping her until it was fixed. I dont think many restaraunts would care as much to get a customer a free breakfast. Thank you Angela we appreciate you and your team.