Black Bear Diner Burleson

This restaurant was phenomenal. I got the Shasta burger, the burger was juicy and flavorful, the fries were crisp and the service was great. I like to try new spots and I was recommended this restaurant from a friend. I decided to give it a try and everything was great From our server, to the management. Without a doubt I would come here again. Great atmosphere, comfortable and deserving of a visit.

It’s the Sunday before Christmas, and I wanted to spoil myself before a busy work day. I woke up early to avoid what will be an inevitable morning rush at Black Bear Diner. I was warmly greeted at 6 am in the morning. My waitress who had the most amazing & calming morning voice approached. Her name was Alyssa. She is phenomenal at her job. You can tell she has been in the people business. I ordered the Grizz (which has a plethora) of options. Also a water with lemon, A large fresh pressed OJ, and a bottomless coffee. They also offer a military discount which I appreciated being a veteran. All in all she made this experience of me and I left completely satisfied. I hope this review finds her well, and that she gets the accolades she deserves. Well Done Alyssa!

The portions are huge and the food was good. But I got there early the sun was not up. I guess at that time they run with one server or someone didn't show up, either way, it negatively effected my first time visit. I had to wait to order, because after the menu was delivered, the crowds showed up. Not really, maybe 4 or 5 tables, more than the server could handle I waited too long for everything: to order, for the food, for my coffee, for my check, for my payment, for the to go containers. I'm sympathetic to understaffing, but it does not make the truth of the visit better. It sucked. Would not recommend. Won't return. Great food is easy. The experience means everything.

Sunday after church around 1:00pm was pretty packed. It was my boyfriend and I. the wait was 25 minutes, but we got in after 15. PROS: ✅ ATMOSPHERE -is a fun Colorado cabin style, it was clean and taken care of and a nice smell. Our table and seat were clean as well as the others around us and also workers cleaning.🧹 STAFF-The first hostess was a young girl with red hair and she was kind, our waitress Jolene, it was very sweet and apologetic because our service did take a while and talk to the manager and got five dollars taken off our tickets because of our wait time without us even having to ask. She did a well job on updating us. There is also a tall African-American guy with chains and an arm, tattoos, and he was nice as well. ✅ FOOD- The mashed potatoes and gravy were good as well

Ashlee served my mom and myself She was spot on. Made sure our drinks were kept full and food was hot. Thank You Ashlee. True definition of service right there. Proud to give you a 20% tip. Will be back.