BIGGBY COFFEE

First time coming to this particular location. Haven't been to a BIGGBY in years, especially one in Middletown. I was afraid to come here due to the reputation of coffee places not being friendly to people of color (POC) , however I was wrong about this place. The female staff were very nice and helpful when I ordered. The location was very clean and the staff were continuously working and keeping the place feeling homey. Very welcoming! I appreciate the service, honesty, and the attentiveness from the staff. Will be back!

Liiiiiisten, I used to be a die hard starbs girly but this place changed me for the better. 1. The staff is so friendly. They remembered me after a few times and greet me like I’m their fave customer (maybe I am idk lolol) 2. They’re always willing to help or offer discounts when appropriate and 3. THEIR COFFEE SLAPS. Ditch starbs overpriced milk coffee and try this place. 100% guarantee you’ll like it or your money back (I can’t actually do that but just try this place)

I used to only go to Starbucks because I just loved their coffee. I’ve never gone back since I started coming to this BIGGBY. Not just amazing coffee & so many fresh food options .. but AMAZING customer service. How could I go anywhere else when I’m always served with a smile & beautiful attitude - even when they’re super busy, they always treat their customers wonderful. Love you guys 💕

My rewards card strip doesn’t work like it used too. Well probably because it’s over 20 years old. Back when Bigby changed its name from Beaners to Bigby. However, every-time I go in they don’t mind still entering it in if it doesn’t scan and are always so nice about it. The only bummer is they got rid of my all time favorite the purple haze and replaced it with new ingredients and are now trying to call it purple haze. Being a bigby customer for over 25 years this was my biggest bummer. You can’t change the ingredients and keep the original name….its not the same thing. Other than that, the owner and his wife are wonderful people and go out of their way to make it a great day.

This is not really different from other Biggby locations, but it is my favorite. I visit this location a lot, I know the baristas, and they are all like good friends. They always have a welcoming smile a warm greeting. That alone is worth the price of admission.