BIGGBY COFFEE

We wanted to support a more locally owned business, but clearly the owner doesn’t care anymore. Just received a DoorDash order, and the 20oz RedEye we ordered only came with the espresso shots. The rest of the cup was just air. Received less of a DD credit than the overpriced coffee cost. Attempted to call the store, because Google provided a phone number. Nothing. Messaged on Facebook just to let them know the frustration of not having received any communication from the store at all. They could have just refunded that item knowing they are OUT OF BREWED COFFEE, as they have refunded items on my doordash orders before with zero communication when they were out of syrups, before the order was even picked up. Also informed them we already got the credits back. Clearly, based on their respon

Everytime we hit Marshfield Bigby since the lady with the colored hair left has been TERRIBLE. Either they make the wrong drink (happened more than once) or they are out of syrups and cant make the drink. New management please or shut'r down. On a side note..id rather go there than starbucks or 7brew but lately Starbucks in marshfield has been our best friend.

This place is really going downhill. A bit of a wait but overall I enjoy the coffee so I didn't mind. Recently it seems like everytime I go they're either missing something or mess up the order. The coffee hasn't tasted the same and the balance of flavors is all out of wack. My husband went today to grab us breakfast and not only did they not have cream cheese for the bagels they didn't have eggs either. They also don't have the correct lids for their own cups. You'd expect a company to provide these things especially for the prices they charge and the tips they ask for everytime you pay.

Bigby is considered a customer service job, correct? Well, theirs is horrible. I only have went to bigby for the bragel sandwiches, but when someone opens the window without a smile, tells you how much you owe and proceeds to say “you want to leave a tip” in the RUDEST way you don’t want to go back! I’ve never met a nice/friendly bigby employee and it’s very concerning. No wonder why the business is going downhill. Also, not to mention the sandwhich took longer than 10 mins to make with NO ONE ELSE IN LINE. And!!!! it was sloppy. 0/5 stars if i could.

I went here this morning I ordered a maple waffle SANDWICH and all I got was the waffle nothing in it. I also ordered a braggel and there close to nothing in it as well. The girl in drive through was so quote I didn’t hear her and she began to become rude and the wait omg, the drive through was empty. Also they forgot ab one my drinks when I clearly said it. Terrible customer service and the rudeness was crazy. Go to Starbucks instead!