BIGGBY COFFEE

I absolutely love this Biggby location!! everyone was interactive and the service was prompt. The ordering experience was unique; this location has an ordering window in addition to the drive thru, unlike anything i've had the pleasure of experiencing before.

The Hart Biggby is an absolute GEM! I get a coffee from this location nearly every day. The staff is extremely kind, knowledgeable, quick, and consistent. I mean it, my coffee tastes the same, every day, no matter who makes it. Like I said, this Biggby is absolutely wonderful. I've had stressful days, but a visit to the coffee shop always lifts my spirit. Keep up the good work, I appreciate you all!

THEY ARE RUDE TO PEOPLE WHO AREN'T FROM THE AREA!!! I stopped at the Hart Bigby while in town yesterday and I couldn't believe how horrible it was. I ordered an iced Hazelnut latte and a bacon egg and cheese begal on a cheese bagel. They got EVERYTHING WRONG despite having me repeat my order several times. They made me a hot drink instead of cold and my sandwich was on an everything bagel. I had ordered the cheese begal. When I mentioned it to the woman at the window she got rude and told me it was my fault and tried to claim I never said iced or cheese bagel. At first I asked for my order to be remade, but after waiting almost 20 minutes just to get argued with over a wrong order I asked for a refund. Which was also a huge and unnecessary hassle. They wanted me to wait until they cleare

This location only has a drive through or walk up so I went through the drive through. The first thing I noticed was having to sit at the box for 14 minutes without being greeted. There were 2 cars in front of me, so I waited patiently. When I was finally able to place my order the girl couldn't understand what I was asking for and I had to repeat myself 5 or 6 times. Finally I got to pull ahead. At this point there was still 1 car in front of me. It took another 13 minutes for that car to get their order and then I was at the window. When I pulled up I was greeted by a girl who thrust her hand at me and barked out my total while barely looking at me. And then the window closed. I sat there for another 9 minutes in disbelief waiting for my drink. When the window finally opened again the ha

My favorite barista is AMY! This girl goes above and beyond EVERY DAY to make me feel like her #1 customer! She always has a smile on her face and a positive attitude each time I see her. She treats me like "FAMILY"!