Biggby Coffee

Hey Mr and Mrs Biggby - you may need to hire more than one person to run a coffee shop that is located inside a busy convenience store off the interstate (oh, that also includes a drive thru). 1 star- could have gone to Starbucks 5 times in the time I stared at my shoes in this dump.

The two girls that are working today (12/26) were very sweet and very fast! The bathroom was SUPER clean, as well as the dining room area. I got a Teddy Bear Latte that is PHENOMENAL and my daughter got a Scuba Energy drink with Boba that was out of this world delicious. Thank you to the two sweet girls for a great experience on our roadtrip!

Tried to save time by grabbing coffee here while getting gas, instead of making another stop at Starbucks. Ordered a DARK roast and received a cup of something tasteless and watered-down. A total waste. If you like your coffee to taste like more than hot water, I would not recommend this.

I wanted to call to speak to someone but they did not have their number posted for me to contact the manager directly. I ordered a bagel with cream cheese, cheese, egg and turkey, and received a bagel with a tiny bit of cream cheese and turkey only. I repeated my order three times. I paid $8+ for this. I was headed out of town and by the time I noticed I was already on the interstate. It’s truly just disappointing to pay $8 for a bagel, get an up charge for cream cheese and still get it wrong.

Generally I love Biggby, and this one is great, just always understaffed. The drive thru intercom is terrible too. The employees are awesome, just seems like the ownership needs to invest and support them better.