BIGGBY COFFEE

i have been going to this bigb at least once a week since 7th grade. i usually get large matcha with a bagel every time and its usually always around $15 and im okay with that because they usually prepare everything well. Today i orderd my usual and got handed the matcha first i grabbed the matcha and the cup completely cracked and spilled all over my car i asked for another cup and some napkins to clean it up and i left without anything else. i came back to see if i could get another because i just spent $7 on a drink that is a few sips (the picture is what they left me with) and they said no because the matcha is too expensive so you have to buy another. the workers in that shift had not very much expression to them and i still gave a tip?! You lost a long time customer..

They put the cream cheese on my bagel instead of the usual plastic knife/container combo, saves me the hassle of awkwardly slathering it on in my car and it's so rare for a biggby to do that. 10/10

We always stop at this Biggby when we visit my Aunt in Charlevoix. Biggby is a huge part of EmmaLee's morning parade routine ♥️. The coffee and service was great and the employees were fantastic once again. Thanks for having us Charlevoix

Its always the first and last place I visit when in Charlevoix. I know it's a chain, but it feels like so much more with a great staff and location

The people that work here are some of the kindest, funniest people I've ever met! Even when it's busy, they stop and make sure to welcome you! Everyone there is so hard working and dedicated, and you can tell that they're a community and not just employees! Not to mention, the drinks and bragels are fantastic!!