BigFoot Java

I used to live in the PNW and BigFoot Java was my go to... it has been WAY too long and I finally was able to get back up here. On my way to Vancouver BC, I stopped by this location and even got their sandwiches!! The drinks are always good. Staff always friendly, this was a drive up and walk up. This was the 1st time I've ever gotten a sandwich from here (When I used to get Big Foot, they didn't sell sandwiches). I got a Turkey sandwich and that thing was flavorful!!!

Huge shoutout to the night crew at this location, they are always so nice and make such good drinks with astounding service. My friend and I came after our hot cocoas were made poorly at the Everett location and they remade them so well and also made a repeat customer!

We tried this location and there was a dark haired barista that used her mouth to bite open the lemonade container to refill the machine then continued to make our drinks. We wanted a refund (we paid before we got our drinks) she seemed annoyed that was an issue for us and told us she couldn't give a refund and would have to contact the manager. We opted for different drinks to avoid further issue but if she did that who know what else she did, definitely wouldn't recommend this location.

not sure who my barista was but she was so amazing and sweet normally I’m not a big fan of coffee places but I was on my way to the airport and 10/10 I would definitely go again the code was great

I come here often to grab coffee for my coworkers and have never had any issues until this past weekend. Jamie, one of the baristas at this location, said my total was $39.96 for four drinks. I handed her $50 in cash and told her to keep the rest as her tip and asked for a receipt. When I got to work, I noticed on the receipt that my drinks only cost about $30 and that she had added her own gratuity of 30% on top of what the drinks originally cost without my consent before telling me the total, meaning that she essentially got a tip of $18.83. I spoke to some of my coworkers and they said that she had done something similar to them in the past as well. I am extremely appalled that Bigfoot has allowed this to happen and cannot believe they would continue to employ someone who is so dishone