Big Whiskey's - Neosho

We went here for my daughter’s birthday dinner. We were so excited since we hadn’t been there before (Neosho location) That being said we were highly disappointed!!! The staff were nice enough. But we waited for over an hour for our food!! And it was mediocre at best. The manager said the kitchen was really busy… that excuse might have worked if everyone around us that came in after us hadn’t ordered ate and left before we ever got our food.And I could have been more forgiving if they would have been honest and upfront from the beginning but they didn’t even come to us until we said something to them!! Half off our meal another joke. And he gives us a card for a free meal…. Yet it said one free entree… No thank you. We will never be back to this location!!! I’m glad everyone else had a gre

The staff was great. The food was very good. My husband said they made the best old fashion. There is plenty of booth or table seating as well as seating at the bar. The rum buckets were good, too. We will be back.

We have been here twice since opening. Our first visit was fantastic. Food and service were amazing. Our second visit today was less than impressive. Over an hour wait for food that was so burnt and dry it was not edible. I was not given a new meal, an apology or offered a discount. I really wanted to love it here. Everyone else in our party was happy with their food.

Debbie provided excellent service! She was pleasant and was knowledgeable about our food allergy Alpha Gal! Which is quite refreshing. She informed the kitchen of our needs and the food was amazing. Top notch service from start to finish! We will definitely come back!

Waited over an hour on our food for a party of 6. Then had to point it out to them. They never noticed had not gotten our food. When we complained they said the kitchen was backed up but when we pointed out that 4 tables came in ordered ate and left they realized we didn’t believe them. They decided to tell us that our ticket was lost. Then proceeded to bring us cold food. The manager only offered a 50% discount on the entrees. They should have comped the meals. And apologized!