Big Tree Soft Serve Ice Cream

Lakewood, NY · Ice cream shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Lakewood
#5
of 38 restaurants
City Percentile
70%
rating percentile
Address
Big Tree Soft Serve Ice Cream, 4403 W Fairmount Ave, Lakewood, NY 14750
Phone
(716) 397-7607

Big Tree Soft Serve Ice Cream is a restaurant located in Lakewood, NY. It is one of 38 restaurants listed in Lakewood. Its 4.7-star rating is above the Lakewood city average of 4.4 stars. It ranks #5 among Lakewood restaurants by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Chris Vicari · Jul 2024

We go to Big Tree at least once every summer we visit from out-of-state & have never been disappointed in the slightest. Arguably some of the best ice cream I’ve ever had! Prices are very fair, especially given the portions they serve. Service is also always friendly & they work through lines very efficiently. Overall, if you are anywhere in the area, Big Tree is a must visit! Just make sure you bring cash as they don’t accept debit ✌🏻

★★★★★ 5.0 Breanna Leah · Jul 2024

We loved this place on our vacation in Lakewood. So much so that we went twice :). The lines can be long and there is even a drive thru, but it goes decently quickly. Either way, it's worth the wait. They have a loyalty card too, so definitely snag that!

★★★★☆ 4.0 Melissa Erikson · Apr 2019

Stopped here with a large group and the entire shop handled the influx of customers so well. Tons of flavors to choose from, speedy service, and great prices. One less than 5 stars for the super tight and limited parking and for not advertising that they are a cash only ice cream stand.

★★☆☆☆ 2.0 C W · Aug 2025

The ice cream is fantastic, but the incredibly rude ladies serving it ruin the experience, unfortunately. They have a very poor attitude and terrible customer service. The one blonde woman at the window was rolling her eyes at everyone in line while taking orders, from senior citizens to children, acting like she didn’t want to be there and making snotty remarks.

★★★★★ 5.0 H. E. · Aug 2025

The ice cream is perfect, both the soft serve and hard ice cream. The flurries are my fave. My only suggestion is FOR THE LOVE OF GOD WEAR BUG SPRAY IF YOU'RE GOING AT DUSK. No exaggeration, I sustained 13 mosquito bites in under 10 minutes. What does this have to do with the ice cream? Nothing. But us ice cream loving babes need to look out for one another, so stay safe out there. 🍦✌️

Services

Ice cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.