Big City Pizza Lexington (Chinoe)

I don't normally leave reviews but I felt compelled to do so. Ordered two pizzas, garlic knots and a salad from Slice Life for delivery. It took nearly two hours from order to delivery. That is honestly fine if there weren't other issues. Food arrived slightly warm. It looks like half the order was dropped. A large portion of the salad toppings ended outside the container and stayed in the plastic bag. The container of marinara sauce with the garlic knots blew open so the knots were all soggy by the time we got them. I ordered a Chicago style thin crust well done and the bottom of the pizza was no where near crunchy. It was more like square cut NY style foldable pizza. Being a Chicago native, I was expecting something decently close, it wasn't. Do yourself a favor, take your business elsew

The service was amazing. Very quick willing to accommodate special asks for a pizza and extremely fast with making the pizza. I cant remember the young Mans name who took my order but he also mad my pie and its had got to be in my top 5 pizzas I've had in recent memory. Nice doughy texture with a glue like cheese and perfectly crisped pepperoni. Great pizza great service. Only downside was the sound from the claw machine but to be fair i did choose to sit right next to it so that ones in me. 9.2/10

Must say the pizza is always good but the delivery not so much this is the second time they delivered a pizza that was smashed when I received it . On my notes as always it says please do not ring doorbell or knock on door this time they didn't knock on the door like last time but she was talking at the door so of course what happens my two large dogs start barking. That the food was okay.

Ordered at this location a couple of times now. The thing that bothers me is they don’t man the front of the store consistently. Seems to cause a disconnect in the ordering process. Different employees popping out of the back and asking “Now who are you”? “Has someone helped you?” “What did you have?” Both times I’ve been there the pizza ends up sitting in the back and getting cold before it’s brought out. Seems like they try hard enough, just a bad setup.

Great pizzas! Ordered 2 delivered, one Hudson and one Coney Island. Both very good, toppings were on the money, fresh and cooked perfectly. Order was delivered on time, delivery driver was friendly and efficient… would definitely order again!!!