BENTO Jacksonville Town Center

⭐⭐⭐⭐⭐ 5/5 — Bento at Town Center is a must! I had such a great experience at Bento. I ordered the Pao Pao Chicken bento box, and wow — the value and flavor were unreal for the price. The bento came with lomein noodles, garlic green beans, ginger salad, rice, and a coconut macaron for dessert, and every single item was delicious. The food came out hot, fresh, and super flavorful, and you can tell everything was made with care. You truly get so much food for an amazing price, which makes this spot such a win. Huge shoutout to Alvin, he was incredibly friendly, welcoming, and always helpful. Customer service like that really elevates the whole experience. If you’re looking for tasty, satisfying food with great portions and awesome service, this place delivers every time. Highly recommend

We have been coming here for 10 years as well. When it first opened the food was incredible the service was great, and now I guess the ownership has changed. And so has the food and the service. Sitting here now eating our main dish while our sushi dish has not showed up in over 20 minutes. They're so slow compared to what they used to be they just need to upgrade their service and I think they will be better off.

It’s always a fantastic experience dining at Bento. I always order the rainbow roll, and it never disappoints! The roll is perfectly made with generous, high-quality portions of fish on top. The restaurant has such a friendly, welcoming vibe, and the cleanliness really stands out. The staff is consistently attentive, helpful, and happy to answer questions or make recommendations. A huge shout-out to Callie! She helped me choose the perfect roll to try alongside my rainbow roll—the Mt Fuji roll—and it was an excellent recommendation. Callie truly takes pride in her work, and it shows through her enthusiasm, customer care, and great communication with her coworkers. She made the experience even better. I’ll absolutely be recommending Bento to my friends and can’t wait to come back!

The daughter and I sat in after shopping around the plaza. There was no wait due to the choice of self service kiosk or traditional order takers behind the counters. The service was quick, food good and hot! The Thai Tea amazing. Loved it all and the portions were enough for us to warm up later.

My husband just came home with our pickup order from BENTO Asian Restaurant at Town Center in Jacksonville, FL. We were excited to try this new place. The food appeared not to be freshly prepared. I had the drunkin noodles with chicken/shrimp and he had shrimp fried rice. We also had the pork fried dumplings and egg rolls, which were fairly good. I just felt that the food did not align with the price point and expectations were not met … I wouldn’t try again.