Beef 'O' Brady's

I would like to provide some feedback regarding my experience today. When the manager, Brandi, approached my table and asked, “What do you want?”, the manner in which it was said came across as unprofessional and discourteous. In the food service industry, customer interaction and hospitality are extremely important, and the initial greeting often sets the tone for the entire dining experience. A more professional and welcoming approach would have been appreciated. Guests should feel respected and valued when they are being served. I hope this feedback is taken constructively and helps improve the level of professionalism in future customer interactions moving forward.

I sat down here at around 5:40 tonight and it wasn’t that busy. I seen about 4 servers that were on the floor. Took 10 minutes to get greeted. I ordered pickle chips and a pitcher. The pickles were very good and fresh and the beer was cold. Then after my appetizer I had a crazy idea that I wanted to order an entree. After 15 minutes of sitting there waiting for a server to ask if I wanted to order anything else even while I was eating my appetizer, I finally got asked if I wanted to order anything else from a completely different server btw. I ordered boneless wings. They took 40 minutes to get me 15 boneless wings. Lady walked up and said they were “tossing” the wings and then 15 minutes later I finally got my food. Great food btw but terrible service. Idk if the server forgot to put in m

Dry sandwich once again. I ordered Mr Bings sauce because I want a spicy chicken sandwich. Last 3 times i got it it has been dry. Wasted money once again.

Very odd experience. Our waitress took our drink order, brought the drinks, then disappeared. The bartender saw my frustration when our order was never taken and took our order and waited on us the rest of the time. Our waitress never returned. It was weird. Service was slow after as well while waiting on the food and esp the dessert. We were there 1.5 hrs. Which is insane. The girls were very friendly though. But obviously a bit overwhelmed. Service aside. The food was GREAT. App: Chips and Queso....Prob some of the BEST I've ever had. The chips were a perfect texture and flavor....and that Queso? Just WoW! So good. Me and my daughter sucked it down. Meal: Five Cheese Burger....So good! Juicy, cheesy, and tasty. Dessert: Chocolate Chip Lava Cookie....Good...melted ice cream though....A

Great night out to enjoy a team dinner! Our large party was sat pretty easily. Ordered the chef salad and it hit the spot. It was huge, full of fresh ingredients. Everyone liked their meals. Service was very slow to start, but the meals were served at the same time for the most part. Lots of TV’s to watch the game, restaurant was clean.