Baskin-Robbins
Mandeville, LA · Ice cream shop
- Address
- Baskin-Robbins, 4350 LA-22 Suite G, Mandeville, LA 70471
- Phone
- (985) 727-1931
- Website
- locations.baskinrobbins.com/la/mandeville/4350-hwy-22?utm_source=google&utm_medium=organic&utm_campaign=Yext
- Status
- Closed · Opens 11 AM
Baskin-Robbins is a restaurant located in Mandeville, LA. It is one of 167 restaurants listed in Mandeville. Its 4.0-star rating is slightly below the Mandeville city average of 4.3 stars. There are 10 photos associated with this location.
About Baskin-Robbins
Visit your local Baskin-Robbins at 4350 Hwy 22, Mandeville, LA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More
Hours
| Friday | 11 AM–10 PM |
Customer Reviews
I Am Shocked To See Some Of The Reviews, I Will Say Staff Was Friendly. We Unknowingly Went Right Before Closing. The Young Girl Working Took Her Time To Make Our Order & Everything Was 10/10. The Waffle Cone Was Even Yummy & Perfectly Crunchy. The Cheesecake Bites In The Icecream Were The Perfect Touch && Satisfied My Cake Craving. The Oreo Layered Sundae Was Very Chocolatey, Had The Perfect Amount Of Oreos, Ice Cream & Fudge! I would go back- no complaints.
Two girls, one mop. Walked in, ordered a milk shake. Girl from the back came out asking for help with the mop. In front of the ice cream display, they wrestled the mop with their bare hands giggling. After 5-7 minutes, one of them finally asked about the second half of our order- another milkshake. She rinsed her fingers under the faucet and went to go scoop the ice cream. We stopped her and asked, did you use soap?. She pouted her way back to the sink where she washed her hands with soap this time. After a total of 15 minutes and the only ones in there, we finally received our milkshakes and paid. Lots of cussing side convos, terrible customer service, down right gross. I’m going to flying dolly’s!
The service was not good at all! We walked in and we were greeted only by one of the teens that was working there. We waited for our order to be taken just for another lady not of color to walk in behind us and immediately got her order taken from the same teen who ignored us as we waited! I have never had an incident like that to happen to me at Baskin Robbin’s!! Please do better! I won’t be coming back! 0/10 service.
Dear Baskin Robbin’s Mandeville, Please train your teenage employees how to greet a customer. My son and I waited about 10 minutes to be greeted, meanwhile the girl behind the ice cream counter stared at the cieling. A person in line behind us assumed I was taken care of and began to order and was acknowledged as I was ignored.. Went to Flying Dolly’s down the street. ✌🏼
Haven’t had BR in a long time. Ordered the Reese’s layered sundae and got something that wasn’t even close to the menu pic. It was really sad. See photo
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.