Baskin-Robbins

I walked into this location with my son excited to grab some ice cream today. However, the experience quickly changed when I almost slipped and almost fell when I stepped into Luke warm ice cream that appeared to have been on the ground for some time. I expressed what happened and to my surprise heard chuckles but no apology. Then I had to ask for some napkins to clean my foot. There were also some responses about being too busy with drive thru in order to clean up the mess. Mind you there were at least 6 employees present. I then lamented on the fact that there was no sense of urgency to clean the mess or at least post a wet floor sign. I even had to warn another customer about the mess as she was approaching it without noticing. I was even asked whether or not I wanted my product made or

Not a good experience. I paid $18 for 2 three scoop sundaes that were not worth the payment at all! They literally looked like a 2 year old made them. As big as the three scoop sundae bowl is the ice cream barely filled half of the bowl. I feel like I purchased a bowl with a side of ice cream. I received no greeting when I walked in and the employees looked extremely annoyed while servicing customers. They were out of multiple toppings and the customer service was terrible. I should've requested my money back, but honestly I didn't feel like going back into that negative environment, which was clearly ran by children. Baskin Robbins do better and hire better individuals to represent your business.

Best Ice Cream place ever! My Favorite thing to get at Baskin Robbin’s is their Chocolate Peanut Butter or their Strawberry Cheesecake Ice Cream! Plus, They give you BIG Scoops too. Highly recommend.

We have attempted to order 3 separate times spread across a couple of months. All three times we have left without an order. We went 2 hours before closing, listed off 4 different flavors and were told they were sold out of all of them. Okay. Can you tell us what flavors you do have? They would not respond. Another time we tried to order milkshakes, out of milk. Okay can we get a banana split, out of bananas. Can we get a scoop of strawberry. Out of strawberry. Either someone is really failing the staff when it comes to stocking or management needs to see why this is going on. It is losing business.

UPDATE: THEY PUT THE NAMES BACK UP! Praise God! Why would you all remove the names of the ice cream? How are we supposed to choose? What if I have allergies? Not a smart move.