Baskin-Robbins

DO NOT GO HERE! leaves your pick up order out to sit and melt. closes an hour early and very rude and disrespectful staff. if the sign says "open until 10pm" STAY OPEN UNTIL 10PM! Not 9PM and catch an attitude when you come complain about your melted order.

On 2 separate occassions milkshake had way too much milk. Almost water like. They should stop stretching the ice cream with extra milk just to make an extra buck.

Every time I visit this Baskin N Robbins, the customer service is horrible. I sat in drive-through for 4 minutes and no one came on the mic. I drive to the window and they are just standing there. The customer service is horrible, not friendly, and very frustrating.

I have visited this BR several times this summer and requested the Unicorn Kids Ice cream and on several occasions including today the manager has said that there are no unicorn cups and that it becomes unicorn when we add sprinkles and that increases the price by $1.00. Yet that is not what the menu shows. I’m over the Bowie, MD Hall Rd store. The menu clearly shows 3 different kid themed cups and this is the BR web description: The three lovable creatures, a Unicorn, Mermaid and Monster, cross over from their magical world into Baskin-Robbins shops through playful cup designs, an edible white chocolate topper and a colorful explosion of sprinkles.

Came to this location on Easter Sunday evening with my kid to get ice cream never again it was like I bothered them to order something then the dude threw my ice cream Sunday in the bag the girl taking my order seemed so bothered they will never get another cent of mine no one should have to pay for terrible service