Barnes and Noble Café

Fall in line to get a mango dragon fruit refresher. Took 15mins before i get mine. I asked for less ice coz i have mild sore throat they made it and it was pale and looked like water down pink drink. But also over flowing with ice. I said less ice! Then they made another one, with 4 small bits of dragon fruit!! Its really a disappointing experience. The manager said thats all they have left. Well they could have said that ahead and not give an attitude after they have made mistakes. Customer service is not of starbucks standards at all. If you guys want to stay in business just do it right. Not even excellent just put an effort to do the job right.

Whenever I come to Barnes & Noble at Redcliffe Mall I always ask for water and they normally give me ice cold water but today they told me water is in the corner on the left side of the table by the forks and spoons I never got my free cup of ice water. I always get.

Once you order and pay employees don’t care about customer service. Problem with your drink, you’re ignored and treated in a very dismissive and rude way. I don’t write reviews but I had to. I went on Wednesday and ordered an eggnog latte they had on a board and I thought I came with what it said on the board. Cold foam and some flavoring instead I got a plain eggnog worst drink I’ve had at a Starbucks. The employees could have been a bit more polite and helpful. I’ve never experienced service like that at a Starbucks 😕

Starbucks Drinks ☕️ & their own Food which is my opinion is BETTER than the star bucks chains 👍

The two girls working today 1/14 @2pm have really bad customer service, dont take their job serious,and very rude you can’t customize a drink because they will give you a really bad look trough the process of making your drink and pretty much laugh in your face and with the staff,(i can hear them mumbling and talking about my drink and laughing really! What barista does that )i love starbucks and order 4x’s a week and always Tip my baristas because their the best to make you a great drink and start your day with a delicious drink but this girls deserve Nothing!! i will not come here ever again go to any other starbucks with real baristas but not this one that will specialized your drink in any way that you want it and enjoy!