A&W Restaurant

We Came into A&W this morning and the assistant manager Alicia took my order, she had a smile on her face and was so polite and seemed like she really enjoys what she does. I was very impressed and i told her she was doing a superb job and that she would make a great manager one day . The 2 gentlemen in the kitchen who made the food also did really awesome, food came up fast and it was hot and very delicious. Definitely will be back. Good job for a fast food restaurant, this is what we like to see.

We stopped at A&W in siren wi my kids were tired and cranky.The service was amazing and the assistant manager Alicia went out of her way and talked with my kids and made them smile Thank you so much Alicia that made our trip so much better on the way home. The food was amazing and your smile was even better. Great place we will be back

I love A&W but it seems like everytime my family comes here the ice cream machine is not working, and that's with trips that are months apart, it's like they know we're coming lol. But beyond that the food and ice cream beverages are fantastic! But the professionalism and interaction with staff could be tremendously better. One notable occasion is when my wife was told she was flat out wrong when we received our drinks and hers was the incorrect size. She simply asked for the correct size and proceeded to hand the wrong drink back to the guy who threw a fit and told her she was wrong. Its just simple customer service. Make it right for the customer. Especially something silly like receiving the wrong size beverage, on top of the fact she was gonna give the other back. Not like we were tryi

Came into A&W siren after a long day at work and I got the pleasure of Alicia taking my order, Ive came in a few times and she’s always got a smile on her face and very friendly, my order was bagged up wrong or handed to the wrong person by another lady, so she asked the 1 guy in the kitchen to remake it and he was very fast and got it done and brought it out to me himself and he said I apologize ma’am and I told him it’s OK. It’s not your fault and I asked him his name and he said his name was Amer, I told him thank you again for making it over and he said of course with a big smile on his face, definitely love to see this kind of team work. Alicia then said can I offer you a shake for the mess up? I said no thank you but I appreciate it though. Love to see this kind of Teamwork, When

Every person I have interacted at here has been friendly. The order is always correct. The building is a little outdated, but always clean. The staff is always great about washing the tables well, too.