A&W Restaurant

$25 worth of food. Haven’t had A&W in 15+years because it wasn’t good. Decided to give it a try at a newer one in the area. Set up is basically order with card at kiosk; clean bathrooms and dining room; really nice bathroom handles on the door to note. Food was bad though, too much slop on the burger: swiss and bacon double burger, pepsi float, fries (fries good, better than mcds and bk and wendys) cheese curds and onion rings not good. Kinda feel the recipe or ingredients need to change to compete. Papa sauce is just thousand island dressing with chive and dill in it.

We had good food and fast service. The four star rating on service was due to the dining area being completely empty, what looked to be plenty of staff working behind the counter but,all tables were dirty!!! Some were just a mess, others hadn't been wiped down and were dirty and greasy. This is a nice location and a nice place. I recommend the management team speak to employees about housekeeping and keeping the tables in the dining area clean. A clean dining area is important to guest and for an excellent overall experience.

I ordered a double cheeseburger plain, extra cheese, side of a cheese curd and a regular strawberry shake (combo). The price was reasonable at 17$ and tasted pretty good. Unfortunately there was no cherry that came with the shake like promised. The indoor eating was absolutely beautiful with decorations everywhere. If you are an introvert, this is a good place for you because there is little to no human interaction with a touch screen order system. If you order to dine in there is a speaker system to let you know your number is ready. (My camera is broken so photos aren’t great sorry)

I got the #1 Double burger. Bun was soft, cheese was melted, veggies were pretty fr3sh and crisp but my god it was the most bland burger I've ever had. Absolutely no flavor to the meat. Not even a pinch of alt on the patties. If they are supposed to be seasoned then the person cooking my burger forgot to put it on. This was 8:40pm on 2/6/26

Was stopping through after a really long drive and picked up food to go in store. By the time we were home (30 minutes away) we realized we got only one correct item in our bag. Our receipt was entirely right yet none of the food was ours besides a coney dog. My mom couldn’t eat anything we were given and she paid for it all. It also wasn’t busy so I can’t even chalk it up to that. Also really frustrating we cannot get in contact with in store workers. Pretty much of that food went to waste!