A&W Restaurant

I realized I was missing my burger within a few minutes of driving away, and when I came back and spoke to the person at the drive thru about not receiving it they were extremely rude. They first told me that I didn’t order a burger even though it was clearly on my receipt. Once they realized I was correct, they didn’t apologize and they continued to tell me that they did pack my burger even though it wasn’t in my bag. How are you going to first tell me I didn’t even order a burger, and then proceed to tell me you did pack it if you didn’t even remember that I ordered one? There was a car in front of me and behind me, a mistake could’ve easily happened where my burger was packed in a different bag. It wasn’t going to be a big deal until the lady accused me of leaving, eating my burger and

I had a minor issue with the online ordering app, and when I called to investigate they were incredibly quick to fix it. It was a very personalized experience, with the person even calling me back when it was resolved. When I arrived to pick up my order, the fries were piping hot and the root beer float cold with no signs of melting.

Amazing food , service , and atmosphere! Autumn the general manger and her super friendly and efficient team provide an excellent experience . I would highly recommend stopping by and trying their delicious chicken sandwich or a quick sweet treat , like a polar swirl or their all time classic root beer float

Fine experience here last month; the usual A&W fare. Staff was helpful and friendly while we placed a large dine-in order (7 people), and the food was good.

Last week when we ordered at the drive-thru, we thought that the quoted price seemed high so when we pulled around we informed the attendant that it didn't seem to be correct. He ran our credit card but agreed that it seemed wrong and that he didn't know how to "do it right". So he "went to look for a manager to help" and didn't return for a full fifteen minutes. At that time, he declared that he couldn't do anything about it. He would not void the transaction to ring up the items separately (we were charged both for 3 items and an additional cost for the "combo meal") or really make any concessions, though he again agreed that we were vastly overcharged. He then proceeded to basically push us out of the drive-thru, despite making us wait for so long and stealing our money. It was a pretty